Application Management Specialist

4 dni temu

Wrocław, Województwo dolnośląskie, Polska Solteq Plc Pełny etat

Join us at Solteq and become part of a skilled, collaborative team that keeps our clients' eCommerce platforms running smoothly and efficiently.

We work with multiple online shops, ensuring every customer's digital experience is seamless - from browsing to checkout. You'll be part of a cross-functional team providing high-quality 2nd and 3rd line support, resolving technical issues, and ensuring a smooth data and order flow between systems.

Assignment

  • Deliver top-quality 2nd and 3rd line support for our clients' eCommerce systems.
  • Troubleshoot issues, analyze incidents, and work closely with customer project managers - you'll be the
    face of Solteq
    in daily operations.
  • Collaborate with talented support specialists and developers across Wroclaw and the Nordics.
  • Start with smaller support tasks and gradually grow into more complex backend responsibilities as you learn the system architecture.
  • Contribute to a supportive, communicative team environment - where asking questions and sharing knowledge are key to success.

You

You're a
tech-savvy problem solver
who enjoys working in a dynamic, customer-focused environment. You communicate clearly, take ownership of your tasks, and thrive as part of a team.

You have:

  • A Master's degree in Computer Science or equivalent experience.
  • Some experience in an application support or similar technical role.
  • Fluent English communication skills (both written and spoken).

Your Technical Toolkit

Must have:

  • Basic experience with
    debugging
    and
    problem-solving
  • Familiarity with
    ITIL
    or general support workflows
  • Understanding of
    eCommerce
    systems
  • Knowledge of
    XML
    ,
    SQL
    , and
    Git
  • Basic understanding of
    JavaScript
    ,
    HTML
    ,
    JSP
    , and network connections

Nice to have (we'll help you learn these):

  • Basic
    Java
    programming skills
  • Linux bash scripting
  • Experience with
    REST/SOAP APIs
  • Familiarity with
    automated monitoring
    tools
  • Unix
    expertise or
    DB2
    knowledge

Why Join Us?

  • Work closely with both local and Nordic teams on strategic client projects.
  • Build deep technical knowledge in
    enterprise-level eCommerce systems
    .
  • Be part of a company that values communication, teamwork, and continuous learning.

Working Hours

Our support team works in shifts to ensure continuous service for our customers.

Your workday will start either at
06:00
or
14:00 CET
, depending on the shift schedule.

Want to be part of our team? Click Apply we'll be in contact

By clicking apply you can choose to attach your LinkedIn profile or CV and application. The choice is yours Whatever you choose to do please don't hesitate, we will start the recruitment process and interviews immediately.

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