Team Lead

Job Title:
Team Lead - Executive Services

Location:
Krakow, 3 days in the office, 3 days US hours (2-10PM)

Hours:
40 hours per week, full time

Job type:
Permanent

Talent is our World.

At AMS, we believe in nurturing talent and fostering a culture where passion for success thrives. As part of our commitment to your growth and development, we encourage you to explore opportunities available within our organisation. Your talent is our greatest asset, and we're dedicated to providing avenues for you to reach its fullest potential. We do so by providing the environment, resources, networks, and career experiences essential for your progress.

Take the next step in your career journey and discover our exciting opportunities.

The Role

Our role will give you a chance to build and maintain strong working relationships between all parties including Recruiters, Hiring Managers, and other stakeholders. Ready for a challenge? We would like to talk with you

This is CL3 role, hybrid, working in an ODC (Offsite Delivery Center) 3 days a week.

Key Accountabilities

What you'll be doing:

• Provide support to all executive recruiters, helping them align with coordination teams to navigate exec offer processes faster and more efficiently
• This will include helping to open reqs, manage and follow up with executive compensation questions and processes, support in items such as visa applications or relocation support needs
• Supporting recruiters with institutional knowledge such as how to access and navigate different HR services and how to drive responsiveness from HR stakeholders
• Help support recruiters on strategic hire executive level onboarding making sure we provide a world class service to both candidate and client around day one start
• Take responsibility for driving global consistency on all Executive Talent Acquisition communications – building universal templates for key tools such as role descriptions, job ads, interview panel prep, approval email templates, as well as research documentation (such as DEI product) and competitor analysis
• Partner with recruiters to help build recruitment data presentations which drive consistent narrative on hiring trends, strategy and performance (could include for example, data analytics on our use of search firms and cost spend / diversity metrics within BU or location as well as trends in candidate origin and candidate background)
• Support on day-to-day management of the global AMS coordination team as an acceleration point alongside Executive Recruiters or Head of Exec TA
• Help drive rapid solutions through one off projects or short-term strategic assignments where recruiters are struggling to allocate time and focus away from BAU recruiting
• Overall help to solidify high standards, discipline, and accuracy in the new exec TA service – helping to build trust, credibility and respect from the respective client groups
• Monitors demand forecasts, ensuring the daily performance of the team is on target and manages capacity by keeping track of volume and capacity
• Delegates tasks and provides direction and guidance to team members, conducting audits and spot checks to ensure seamless process execution
• Ensures compliance across the team through adherence to processes, pro-actively identifying, raising and mitigating risks
• Assumes Talent Management responsibilities including but not limited to hiring, onboarding, induction, objective setting, performance management, development, and trainings for all team members.
• Serves as the first point of call for escalations, supporting the team and partnering with stakeholders to ensure quick and robust resolution

Skills & Experience

You'll need to demonstrate:

Must have:

• Demonstrable ability to lead a team to deliver operational excellence
• Track record of designing and implementing proven process solutions that have delivered measurable success across teams
• Excellent English business communication skills, written and oral, plus any client specific languages as required
• Working knowledge of Microsoft packages; Outlook, Word, Excel
• Must be expert level user of Workday having at least a year of direct experience

Nice to have:

• Previous end to end recruitment experience, ideally supporting executive level roles

Other

Every one of us plays a pivotal role in our success, whether engaging directly with clients or shaping the value we add behind the scenes. Together, it means more insight and expertise for our clients and more exciting career paths and experiences for us.

Apart from our benefits package, you'll also get to enjoy the flexibility, autonomy, and trust to work in a way that works best for you. We just focus on providing the means to meet, collaborate, and support each other however you choose.

We offer:

• Full training and support
• High value and challenging work
• A vibrant, diverse, and collaborative culture
• Flexible working
• A competitive reward and benefits package*
• The opportunity to embark on a recruitment career with one of the world's leading recruitment companies

*Details may vary slightly depending on your location, local labour law, etc.

Our culture of inclusion and belonging.

We welcome applications from people of all backgrounds, and all aspects of employment are based on merit, qualifications, and business needs. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.

If you require any accommodations or have any accessibility needs, please reach out via email or make a member of our Talent Acquisition team aware at any time.

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