French-speaking LIVE Stream Customer Expert

4 dni temu

Poznań, Greater Poland TP Pełny etat

French-speaking LIVE Stream Customer Expert

Place:
Poznań (onsite)

Schedule:
24/7 shifts – afternoon/evening shifts from 1:00 PM, night shifts 11:00 PM – 7:00 AM (3 – 4 night shifts a month)

You are the one who chooses the shifts that suit you

Start Date:
10/12/2025

Training duration:
2 weeks (Monday-Friday, conducted in English)

Languages:

  • French – min. C1
  • English – min. B2

Your tasks:

  • Responding to offline tickets in real time to content creators' inquiries regarding LIVE streaming in terms of reported abuses and appeals of decisions made.
  • Receiving creators' requests and resolving them in accordance with established platform standards.
  • Collaborating in an international back-office environment (no phone or email contact with creators).
  • Cooperation in a 24/7 shift format - day, night, weekend shifts - schedule determined according to your needs

Our expectations:

  • Fluent knowledge of
    French (min. C1)
    and very good knowledge of
    English (min. B2)
    .
  • Willingness to provide
    shift assignments on a 24/7 basis
    .
  • Availability for
    a minimum 140 hours a month and 2 weekends per month.
  • Ability to
    work in a team and a sense of responsibility
    .
  • Good organization of own tasks and attention to detail.
  • Willingness to cooperate fully from the office in the city centre of Poznań.

Our offer:

  • Employment on a contract of mandate and a rate of 45 PLN gross/hour
  • Flexible schedule tailored to your needs
  • Comprehensive and fully paid start-up training
    (2 weeks, working days only) and nesting (2 weeks after the training period).
  • Access to the MyBenefit platform,
    where you can take advantage of private medical care, sports card. You can also exchange points for vouchers: shopping, movie tickets, food delivery, travel or many other services
  • Opportunity to grow in the social media industry - you will become an expert
  • Opportunity to grow within the organization.
  • Friendly atmosphere and a modern office in the centre of Poznań.

Recruitment process

  • Initial phone interview – we want to get to know you better
  • English and French verification – spoken and written
  • Online interview with a recruitment representative and Team Manager – during the meeting, we'll ask you some questions, conduct an online speed typing test, skills test and tell you more about how the project works daily.
  • You will receive a call within a few days after the interview – we contact candidates regardless of the final decision.

Sound like something for you?

Apply and create social media with us

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