Customer Support with German

1 tydzień temu

Warsaw Metropolitan Area, Polska JLL Pełny etat 30 000 zł - 60 000 zł rocznie

About JLL
We're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL

Responsibilities:

  • Management of employee data collected in the context of local public transport
  • Execution of employee registration and deregistration, changes to customer data as well as final clarification of invoice inquiries and payment processing up to the conclusion of the contracts
  • Maintenance of the contracts
  • Preparation of a monthly report fomam juz r the performance team
  • Control of invoices and processing of incoming and outgoing mails
  • Support and cover other team services as required, such as courier services, site inspections, and one-off administrative tasks
  • Handling of incoming complaints
  • Supplier management and communication with the transport company
  • Communication and information to employees

Every day is different, and in all these activities, we'd encourage you to show your ingenuity.
Sound like you? To apply you need to be / have:

  • Knowledge of German required, but also the ability to communicate in English
  • Experience in customer service, call center or debt collection
  • Office or data entry experience
  • Ability to multitask and work in a fast-paced environment
  • MS skills
  • Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal.
  • Strong problem-solving skills
  • Attention to detail

What we offer:

  • Contract of employment
  • Benefits package (private healthcare, cafeteria system, life insurance)
  • Long-term career growth opportunities
  • Training and development programs to enhance your skills
  • Modern office in an attractive location (Warsaw Spire) near the subway station (hybrid working mode)

Apply today at

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