Organic Social Specialist

Join Vonage and help us innovate cloud communications for businesses worldwide Vonage Marketing

Our Marketing Mission: We are a highly creative, energetic and results-oriented organization that produces and delivers the content Vonage needs to entice, educate, engage with and sell to customers around the world. We connect with the external marketplace through all media including print, digital and social.  Our team leverages deep industry, market and customer data into actionable insights and marketing strategies. We are creative and collaborative, striving to translate how Vonage's products and services can meet the needs of our current and future customers. 

SOUND INTERESTING? CONTINUE READING BELOW…….

Why this role matters

We are looking for an innovative, and self-motivated Organic Social Specialist to drive the organic social media strategy and execution for Vonage. This role is instrumental in building our brand presence, engaging our global audience, and supporting our communications and event initiatives across multiple platforms. You will collaborate with cross-functional teams to manage all aspects of organic social media, ensuring alignment with our business goals, voice, and tone.

You will work closely across Corporate Marketing - PR/Communications, Events, Content and our Business Unit's API and APPs to define the organic social content calendar and messaging. 

We are looking for someone with a deep understanding of organic social best practices, social ad copywriting expertise. A plus if has experience working in Sprinklr, GaggleAmp and   

Key responsibilities

Organic Social Media Strategy - 

• Support the execution of a comprehensive organic social media strategy that aligns with Vonage's brand and business goals.
• Responsible for updating and tracking Social Media calendars, publishing posts, and reporting.
• Partner with Communications, Events, Brand and Content team, along with other teams to source, create, and curate engaging content for all social media platforms, including LinkedIn, Twitter/X, Instagram, and Facebook.
• Manage day-to-day organic social media posting, scheduling, and monitoring across all platforms.
• Ensure proper QA of all tracking tags across Social & Display.
• Track, analyze, and report on organic social performance metrics, using insights to refine strategies and demonstrate the impact of social initiatives.
• Support employee engagement posts through GaggleAMP.
• Social listening and amplification and engagement across vonage employees, and Ericsson posts
• Stay ahead of social media trends, platform updates, and emerging best practices to keep Vonage at the forefront of digital engagement.

What is required

Required

• Bachelor's Degree in Digital Marketing, Demand Generation, Marketing, Social media or related discipline.
• Prior experience 4+ in Organic Social / Paid social roles 

Desirable

• Experience in social media management, with a proven track record in driving organic social growth and engagement on a global scale.
• Detailed project management and organization skills across multiple tasks and timelines. 
• Strong proficiency with marketing tools, such as Sprinklr,
• Good communication skills and copywriting experience
• Excellent interpersonal and communication skills, including writing, speaking and listening.

There's no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice. 

Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location. 

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