People Operations Specialist

We've signed up to an ambitious journey. Join us

As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn't a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let's grow better, together.

The Role

We're looking for a People Operations Specialist to join our team in Łódź, Poland. The Operations Specialists at Arrive are the face of the People & Culture team for any employee seeking support on people topics. You'll manage core People Operations functions, focusing on efficient HR administration, payroll, data management, and employee relations.

Being part of the People Platform team, this specialist role is paramount to managing day-to-day People needs, maintaining HR data accuracy, ensuring smooth payroll processing, and legal compliance. You'll collaborate closely with the rest of the P&C organization as well as peer enablement teams (Finance, IT, etc.), playing a key role in supporting both employees and leadership, and contributing to our growth and People agenda.

Who you are

You're an experienced People Operations professional with a strong understanding of European law and regulations. You're comfortable working autonomously, eager to learn about other regions, and dedicated to maintaining high standards in HR administration and data management. You thrive in a fast-paced, global environment and are committed to providing exceptional employee support.

Payroll Administration: Managing the end-to-end payroll process, ensuring accuracy, integrity, and timely reconciliations. You'll collaborate with finance, legal, and payroll providers, handling complex queries and driving improvement projects.

Administrative and Compliance Support: Preparing and distributing essential HR documents (e.g., contracts, offer letters, addendums), maintaining organized personnel files, and ensuring documentation meets data protection standards.

Data Analytics and Reporting: Serving as a data steward, maintaining high-quality employee data in HRIS (experience with Workday is essential), and providing insights to leadership through monthly/quarterly workforce reports. You'll also lead data-driven projects to streamline reporting capabilities.

Project Management and People Initiatives: Leading or actively participating in global People & Culture projects, promoting cross-regional collaboration, and championing continuous improvement of People Operations processes.

Employee Support: Providing comprehensive support to employees and managers across the entire employee lifecycle, from onboarding to offboarding, and serving as a resource for case management regarding payroll, benefits, and policy interpretation.

Regional Expertise and Compliance: Ensuring compliance of operational and payroll activities with local employment laws and regulations and providing ongoing guidance to managers and employees on regional HR compliance matters, including GDPR and labor law standards.

A minimum of 3 years of experience in a similar role within a fast-paced global organization.

Proficiency in Workday is required. Experience with other HRIS platforms is a plus

A full understanding of data security, the need for approvals, and correct procedures.

Experience supporting HR operational employee lifecycle processes such as onboarding, changes, and offboarding.

The ability to diagnose and create solutions for employees and managers.

A collaborative work style, with the ability to operate independently when needed.

A detail-oriented and structured approach to your work.

Clear communication skills across functions and global geographies.

Fluency in English is essential; other languages are desirable but not required.

This role is hybrid and is based in our office in Łódź, Poland.

About us

Arrive, including brands like EasyPark, Flowbird, RingGo, ParkMobile, YourParkingSpace and Parkopedia, is a leading global mobility platform. Present in over 90 countries and 20,000 cities, the company helps people and decision-makers make smarter decisions about urban mobility and ease the experience of travel worldwide. Arrive delivers a unique combination of the core ingredients to make cities more livable: from smart payments and optimized car parks to data-driven traffic reduction and support for reinvestment in public transport and green space. It's about more than function, it's about saving time and simplifying the experience of travel for everyone. Travel is more than a journey, it's how you Arrive.