Payroll Administrator

We're excited to kick off a new chapter at SD Worx As we grow our SAP MPS (Managed Payroll Services) and BPO capabilities, we're building a brand-new team and seeking talented individuals at all levels. If you're passionate about Payroll and HR outsourcing and want to be part of an international team delivering innovative solutions, this is your chance to make a real impact.

Become a key player in shaping the future of global HR and payroll services. Apply now and join SD Worx on this exciting journey

About the role:

As the Payroll Administrator, you will be responsible for the end-to-end payroll processing for clients using the SAP (Cloud) solution, including SuccessFactors (EC, ECP, and PCC). This role includes payroll delivery assurance with high quality operational support across various areas, but not limited to, continuous payroll through payroll control centre, garnishments, payroll policies and payroll controls, compliance controls payment releases and reporting to the local authorities.

You will be responsible for orchestrating payroll service delivery for customers within the team and ensuring seamless execution of tasks of the payroll workbook. You will work closely with internal and external stakeholders to ensure smooth payroll processing and contribute to the timely and accurate delivery of payroll services to our clients. You will also assist with client inquiries and provide support on reporting tasks.

Please note that this role will require an individual to be in the Katowice office 2-3 days per week.

What do we have to offer?

• Stable employment conditions: permanent employment contract (after a 3-month probation period)
• Flexible working hours and remote work opportunities
• Private medical care (LuxMed)
• MyBenefit Cafeteria system / Multisport card
• Lunch card (Edenred)
• Financial allowance for remote work
• Loans for employees
• Workation: possibility to work from any SD Worx location (4 weeks per year, EU only)
• Life insurance
• Holiday allowance
• Free language courses (during your working hours)
• Annual bonus
• Integration events
• Free parking spaces for employees
• Referral program
• PPK (Employee Capital Plans): 3.5% employer contribution
• Learning opportunities: through an individual development plan and professional training
• Career growth: whether you want to become more of an expert in your field or expand your knowledge horizontally, there's always room to grow within SD Worx

Which tasks can you expect?

• Process payroll cases and provide appropriate resolutions. Collaborate with Payroll Specialists and Payroll Senior Specialists when needed.
• Produce timely and accurate payroll in accordance with SD Worx processes, standards and contractual Service Level Agreements.
• Participate in testing and validation as required for small system updates and simple configuration changes (e.g. new wage types).
• Manage the maintenance of Standard Operating Procedures (SOPs), Detailed Work Instructions (DWIs), guidelines, and other process documentation, ensuring consistency across regions while incorporating local deviations.
• Maintain close communication with key stakeholders (including country teams and clients) to ensure consistent application of global and local standards, procedures and process changes.
• Participate in data controls using the SAP Payroll Control Centre tool and assist with payroll corrections when necessary.
• Ensure compliance with internal controls and payroll processing timelines.
• Assist with payroll monthly controls.
• Adhere to service level agreements and deadlines for payroll processing.
• Communicate daily with client-designated contacts to ensure effective payroll processing.
• Communicate with external parties, such as tax authorities and benefit providers, when necessary.
• Provide support, guidance, and training to Payroll Associates, ensuring best practices and compliance with payroll regulations.
• Process Year End activities and generate year end statutory reports.

Experience required for this role:

• 1-3 years of experience in Payroll outsourcing within an enterprise business outsourcing environment.
• Basic knowledge of payroll processes such as, but not limited to, continuous payroll through payroll control centre, garnishments, payroll policies and payroll controls, compliance controls payment releases and reporting to the local authorities.
• Practical experience with Employee Central Payroll and/or SAP payroll.
• Knowledge with Service Level Agreements (SLAs)
• Good communication skills with the ability to work effectively with clients.
• Ability to manage multiple priorities in a fast-paced environment and meet client needs efficiently.
• Demonstrate the ability to work under pressure, prioritize tasks for the team effectively, and ensure high levels of client satisfaction.
• Good problem-solving and resolution skills.
• High attention to details and strong organizational skills.
• Willingness to learn and develop payroll expertise.
• Good communication skills (both verbal and written) in Polish and English.

Skills considered an asset:

• Experience in a Payroll and BPO outsourcing environment is preferred.
• Experience in delivering payroll services to multinational clients is a plus.
• Experience with SAP SuccessFactors, SAP Payroll, Concur, Workforce Management and integration tooling is a plus.
• Experience with inbound and outbound interfaces from and to payroll is a plus.
• Certification such as CPP, CPS or CPM is a plus.
• Ability to work in a fast-paced, dynamic environment with a focus on continuous improvement.

From many places, we work as one, moving from better to best together.

SD Worx embraces diversity in the workplace. Diversity brings inspiration and innovation to our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin color, ethnic and social background, religion, age, disability, sexual orientation, or stage of life.