Product Manager

Job Req Number: 102763

Time Type: Full Time

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Join our Customer and Internal Integrations Team

Manage the business & commercial part of relations between DSV & Select IT Providers/vendors data integrators

Define and improve our integration services (EDI and API) to match party & linked customer requirements.

Essential Responsibilities:
Act as Product Manager for Customer IT Providers Party Integrators:

• Manage the implementations of a global solution of the 3rd party
• Together with Sales/Corporate Development and the "ONE IT" engages with the (potential) party as the responsible person to onboard the party in DSV – on behalf of Road Division
• Safeguard governance for integrations with IT providers
• Support the division stakeholders with the existing processes for integrating with IT providers
• Create process aligned with DSV Standard Integration formats
• Ensure that all local & global stakeholders are aligned
• Acts as the first point of contact for operations after business go-live, troubleshooting, advising
• Vendor management
• Close cooperation with Group Integration office (CINTO) and customer migration program. Establishing/maintaining current & future work process/protocols for BIMs locally and globally with said IT provider
• Analyze our product offerings and special setups and see how we can convert more to standard or make our standard fit more requests from 3rd party integrators
• 3rd party governance – take part in the strategic initiative to align business approach towards IT providers integrators
• Lead & conduct monthly or quarterly follow-up meetings regarding the collaboration between DSV Road & various 3rd party integrators

Requirements:

• Experience managing global onboarding and integration of 3rd party IT providers
• Strong understanding of API, EDI, and DSV standard integration formats
• Ability to design and implement scalable integration processes aligned with DSV standards
• Skilled in troubleshooting and post-go-live operational support
• Proven ability to engage with Sales, Corporate Development, and ONE IT to onboard external parties
• Effective vendor management and relationship building with IT providers
• Strong documentation and communication skills to ensure alignment across local and global stakeholders

What we offer:

• Employment based on an employment contract, along with a comprehensive benefits package
• Training and development programs, as well as access to an E-learning platform
• Onboarding program with the support of a dedicated Buddy
• Participation in an annual, company-wide integration event
• A work environment based on Scandinavian organizational culture
• Opportunities for growth through our internal program

Benefits:

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• sharing the costs of professional training & courses
• life insurance
• integration events
• corporate gym
• corporate sports team
• coffee / tea
• parking space for employees
• extra social benefits
• holiday funds
• Christmas gifts
• employee referral program
• charity initiatives
• bicycle parking
• modern and ergonomic office
• yoga in the office

DSV – Global transport and logistics
Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don't just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

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