People Services Team Lead

4 dni temu

Warszawa, Mazovia, Polska Enginar Pełny etat 70 000 zł - 120 000 zł rocznie

About the Role

We are partnering with a leading global organisation from the professional services sector, which is expanding its HR operations in Poland. As part of a strategically important growth initiative, we are seeking an experienced People Services Team Lead to manage and develop a growing HR People Services function.

This role offers a unique opportunity for an experienced HR leader to build a best-in-class HR service organisation, drive operational excellence, and contribute to the establishment of a high-performing team supporting multiple international markets, including English-speaking regions such as the UK.

Key Responsibilities

  • Lead and develop the HR People Services team, ensuring efficient, high-quality service delivery in line with global standards and agreed SLAs.
  • Provide expert guidance on complex HR cases, applying employment law knowledge and best practice within a global context.
  • Support and coach Tier 1 and Tier 2 HR teams, acting as an escalation point for operational and employee lifecycle issues.
  • Foster a culture of continuous improvement, learning, and professional development within the HR team.
  • Manage team performance, conduct regular one-to-one meetings, and oversee recruitment, onboarding, and training.
  • Ensure compliance with UK employment law and internal HR policies across all HR processes.
  • Oversee resource planning, workload distribution, and capability development to optimise team performance.
  • Use HR analytics and dashboards to track team performance and identify opportunities for process improvement.
  • Partner closely with global HR Centres of Excellence and other stakeholders to align local operations with global HR strategy.
  • Contribute to and lead HR transformation initiatives and global process harmonisation projects.

About You

  • 6+ years of progressive HR experience, including at least 3 years in a leadership role.
  • Strong background in HR service delivery or shared services, ideally within an international or complex organisation.
  • In-depth understanding of UK employment law and HR best practices.
  • Proven experience leading multinational or cross-cultural HR teams.
  • Demonstrated ability to influence, coach, and motivate others to achieve operational excellence.
  • Hands-on experience with HR systems (Workday, ServiceNow, or similar).
  • Strong analytical and problem-solving skills with a continuous improvement mindset.
  • Bachelor's degree required
  • Fluent English (C1/C2 level); additional European languages are an advantage.

What's on Offer

  • Opportunity to play a key role in establishing and developing a new HR function in Poland.
  • Exposure to global projects and collaboration across international HR teams.
  • Competitive salary and benefits package.
  • Hybrid working model and flexible approach to work-life balance.
  • Inclusive, supportive, and people-focused company culture.

Location: Warsaw / Hybrid

Language: English (C1/C2 required)

Employment type: Full-time

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