HR People Services Advisor

For Linklaters Global Solutions Warsaw, we are currently recruiting for the HR People Services Advisor role.

Work arrangements:

Hybrid model work: 2 days per week from the office located next to Rondo ONZ

Contract: Employment contract with 3- month probation period

Working hours: The core working hours of the HR People Services team are between and

About the Team

You will join Linklaters Global Solutions (LGS) as part of the People function—a strategically driven, globally connected team dedicated to supporting our firm's talent and culture. As HR People Services Advisor, you will play a pivotal role in ensuring the effective delivery of high-quality HR services within the HR People Services (HRPS) team. Working in close partnership with the HRPS Team Leader, you will help coordinate daily operations and support the professional development of the team as its remit expands. You will provide expert direction, guidance, and escalation support to HR Administrators and HR Assistants, fostering a culture of continuous improvement and ensuring service level agreements are consistently met.

You will also collaborate with HR Managers, offering support with complex HR cases and processes, and applying your understanding of UK or other country employment law and best practice. Your contribution will be vital to maintaining operational excellence and to the ongoing evolution of the HRPS function.

As HR People Services Advisor, you will:

• Support the HR People Services Team Leader to deliver high-quality HR services in line with agreed service level agreements (SLAs).

• Coordinate day-to-day activities within the HR People Services team, providing support, guidance, and escalation for HR Administrators and Assistants.

• Serve as the first point of contact for HR queries, resolving straightforward issues independently and escalating complex matters as needed.

• Advise employees, managers, and partners on HR policies, processes, and best practice, with particular focus on UK employment law and consideration of other jurisdictions when required.

• Assist HR Managers with complex or sensitive cases, including occupational health referrals and regulatory matters.

• Oversee and coordinate shared responsibilities across the team, including management of case systems, shared mailboxes, and workflow processes.

• Deliver accurate data analysis and reporting to support management decisions and monitor SLA compliance.

• Ensure compliance with legal and regulatory requirements, including UK Solicitors Regulation Authority registration processes.

• Participate in quality assurance by reviewing case actions, systems, and documentation to minimise errors and uphold standards.

• Lead and support continuous improvement initiatives, optimising processes and promoting automation and effective use of HR systems.

• Contribute to team development by coaching and training colleagues, identifying learning needs, and supporting onboarding of new responsibilities.

• Deputise for the HR People Services Team Leader and provide cover for other Advisors as required.

• Build strong relationships with stakeholders across HR and the wider firm, contributing to firmwide projects and the evolution of HR processes.

• Support practice groups and business teams with end-to-end HR activities, including recruitment, contract changes, mobility, leavers, and secondments.

• Champion a collaborative and learning-oriented team culture, serving as a role model and coach.

Apply if you:

• Have 3-5 years of professional experience in HR generalist or HR administration role covering the full employee lifecycle, gained in a shared services model, delivering HR support at scale.

• Demonstrate strong technical understanding of HR processes, policies, and documentation.

• Possess solid knowledge of UK employment law and HR best practice, with the ability to apply guidance in practical cases.

• Are confident using English at C1/C2 level to engage clearly and appropriately with stakeholders at all levels across the organisation.

• Have experience using case allocation or management systems, such as Workday, ServiceNow, Neocase or similar.

• Manage HR records and processes accurately, with close attention to detail.

• Are highly organised, capable of prioritising effectively in dynamic, fast-paced environments.

• Work collaboratively and adapt easily as part of a team.

• Can coach, develop, and support team members effectively.

• Have proven experience in a large or complex HR environment, managing multiple responsibilities.

• Are proficient in Microsoft Office applications, including Word, Excel, and PowerPoint.

• Bring a positive, flexible approach to change, with a record of contributing to process improvements and continuous learning.

• Hold a degree-level qualification.

Desired requirements:

• CIPD (Chartered Institute of Personnel and Development) qualification.

• Additional language skills in Polish, French, or German.

Benefits
Joining Team Linklaters will see you qualify for a range of benefits designed to reward the vital contribution you'll be making to our success. These include:

• Employment contract with 3 month' probation period

• Private medical care

• Free in-house fitness center

• Life insurance

• Worldwide travel insurance for business and non-business travel

• Benefit Multisport club card or subsidized travel card

• Wide range of training opportunities

About Linklaters
Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional.
We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial, and responsible mind-set we aim to bring to every interaction.
Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair, and open atmosphere.
We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias, because we want everyone to feel that they belong. This is vital to our ability to work as one team, with a common mind-set.
We recognize that one size does not fit all. Our goal is to embed flexibility across our firm by giving everyone the opportunity to work in an agile way, whether as a regular pattern or on an ad hoc basis, and we will be happy to discuss this further.

At Linklaters

• We offer a truly global work experience and the opportunity to be involved in strategic projects that drive innovation and shape the future of our business

• We belong to a firm that embodies its corporate social, environment and governance responsibility commitments

• We celebrate diversity, equity and inclusion so our people can bring themselves to work

• We advocate speak-up culture to empower our people in sharing their voices and an open-door policy to ensure they are listened to

• We invest in custom-fit career paths for our people in line with their talents and aspirations

• We provide agile working solutions to meet the changing needs of our people and our business

• We are committed to people first relationships based on mutual trust, respect and appreciation

• We support the health and wellbeing of our people, providing a safe space to talk about emotions and mental health with access to expert advice as needed

• We invest in developing leaders of the future who demonstrate emotional intelligence and a passion to discover, coach and develop the talents of others

Technical Skills:

This list of duties and responsibilities above is not exhaustive.  It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required.