Customer Support Associate with Turkish

6 dni temu

Wrocław, Województwo dolnośląskie, Polska TP Warszawa Pełny etat 25 000 zł - 50 000 zł rocznie


Remote Customer Support Associate with Turkish

In this role, you will deliver high-quality customer service via email, chat, and phone channels to our high-profile clients, who specialize in internet-based search and video-sharing platforms.

Your primary responsibilities will include resolving customer inquiries, troubleshooting issues, and ensuring customer satisfaction.

To excel in this role, you will need to demonstrate proactive problem-solving skills and continuously strive to meet and exceed performance targets.

Your tasks:

  • Provide high-quality online customer service via email, chat and phone.

  • Deliver efficient troubleshooting and query resolution.

  • Identify, qualify and overcome customer objections.

  • Meet deadlines with a fast-paced environment.

Our requirements:

  • Fluency in written and spoken Turkish​.

  • Intermediate level of written and verbal English.

  • Available for a minimum of 130 hours per month.

  • Experience in the call center or customer service industry.

  • Excellent communication skills.

  • Good analytical and organizational skills.

  • High school diploma or equivalent.

  • Experience or educational background in the online advertising or marketing field is a plus.

What we offer:

  • Civil contract.

  • Hybrid or remote work type.

  • Onboarding and training.

  • Schedule from Monday to Friday from between 8 AM and 6 PM.

What more can you get?

  • MyBenefit platform access (you can exchange points for a Multisport card, LuxMedhealthcare or codes for other services such as shopping, travel, massage or food andmany more).

  • Cooperation in a friendly, innovative and multinational environment allowing you to improve your language and personal skills.

  • Opportunity for development within the structures of our company.

Recruitment process:

  • Initial phone interview – we want to get to know you better

  • Language verification.

  • Online interview with a recruitment representative and Team Manager.

  • You will receive feedback via a call within 2 working days after the interview.

Join our team and apply today



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