Associate, Global Customer Care, International Order Management

4 dni temu

Wrocław, Województwo dolnośląskie, Polska Smith+Nephew Pełny etat 22 000 € - 45 000 € rocznie

Life Unlimited.
At Smith+Nephew, we design and manufacture technology that takes the limits off living.

Smith+Nephew is hiring
Associate, Global Customer Care, International Order Management with Spanish.
The
Associate with Spanish
will support all aspects of order entry and order management for sales and consignment orders received for a given market. In this role, you will ensure all orders are processed accurately and on time, within agreed targets. We offer an undeniably great working environment, giving plenty of opportunities for growing within the company, and of course, great benefits package for our employees.

What will you be doing?

  • Process incoming sales orders promptly: Get to work on all sales orders as soon as they come in. If you spot any issues that might cause problems in meeting customer demands, be sure to follow the right procedures and communicate about it.
  • Help maintain order accuracy and speed: Contribute to making sure our department meets and even beats its accuracy and speed goals when handling orders.
  • Support Electronic Data Interchange (EDI): Play a role in helping us handle and expand the use of EDI, making it easier for customers to place "Perfect Orders" without errors.
  • Stay in touch with the Customer Service teams: Regularly communicate with our Domestic Customer Service teams and work quickly to resolve any problems that pop up.
  • Achieve company performance targets: Make sure to meet our goals for things like order accuracy, EDI management, order delivery times, invoice accuracy, and handling customer complaints.

What will you need to be successful?

  • Education: Master's or bachelor's degree will be an asset
  • Experience: 1-3 years of work experience, good knowledge of MS office and strong communication skills.
  • Fluency in English and Spanish (written and spoken).
  • Nice to have: SAP or EDI experience.
  • Attention to detail, ability to work under pressure with excellent organizational and problem solving skills.

You. Unlimited.
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

Inclusion + Belonging
: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about our Employee Inclusion Groups on our website

Your Future:
annual bonus, life insurance, company stock saving plan

Work/Life Balance:
paid volunteering hours, flexible approach

Your Wellbeing:
private health care with dental care package, multisport card/my benefit platform

Flexibility:
possibility of working in hybrid model

Training:
hands-on, team-customized, subsidies for language classes, certifications and postgraduate studies

Extra Perks:
referral bonus, recognition program, mentoring program

Stay connected by joining our Talent Community.

We're more than just a company - we're a community Follow us on LinkedIn to see how we support and empower our employees and patients every day.

Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into
You. Unlimited.
, life, culture, and benefits at S+N.

Explore our website and learn more about our mission, our team, and the opportunities we offer.

  • Associate, Global Customer Care, International Order Management

    6 dni temu

    Wrocław, Województwo dolnośląskie, Polska Smith+Nephew Pełny etat

    Job Advert Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living.Smith+Nephew is hiring Associate, Global Customer Care, International Order Management with Spanish.The Associate with Spanish will support all aspects of order entry and order management for sales and consignment orders received for a given...

  • Associate, Global Customer Care, International Order Management

    4 dni temu

    Wrocław, Województwo dolnośląskie, Polska Smith+Nephew Pełny etat 25 000 zł - 45 000 zł rocznie

    Life. Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.Join our team in Wrocław and help us deliver exceptional customer care across Europe. If you're detail-oriented, thrive in a fast-paced environment and want to be part of a team that truly makes a difference, this is your opportunity to grow with us.What...

  • Associate, Global Customer Care, International Case Management

    2 dni temu

    Wrocław, Województwo dolnośląskie, Polska Smith+Nephew Pełny etat

    Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.The role of Associate, Global Customer Care, International Case Management is to execute customer cases received in various areas as assigned by local country teams on the Salesforce cloud platform. The task consists of receiving, handling, and adequately...

  • Associate, Global Customer Care, International Case Management

    2 dni temu

    Wrocław, Województwo dolnośląskie, Polska Smith+Nephew Pełny etat

    Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.The role of Associate, Global Customer Care, International Case Management is to execute customer cases received in various areas as assigned by local country teams on the Salesforce cloud platform. The task consists of receiving, handling, and adequately...

  • Associate, Global Customer Care, International Case Management with Spanish

    1 tydzień temu

    Wrocław, Województwo dolnośląskie, Polska Smith+Nephew Pełny etat 30 000 zł - 40 000 zł rocznie

    Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.The role of Associate, Global Customer Care, International Case Management is to execute customer cases received in various areas as assigned by local country teams on the Salesforce cloud platform. The task consists of receiving, handling, and adequately...

  • Associate Customer Care Representative

    4 dni temu

    Wrocław, Województwo dolnośląskie, Polska Align Technology Pełny etat 30 000 zł - 60 000 zł rocznie

    Department:Customer SupportLocation:EMEA-PolandCompensation:zł6,000 / monthDescriptionTheAssociate Customer Care Representative Ishould interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions for Align products. Receive customer requests through phone, email, chat and SMS,...

  • Customer Care Specialist

    6 dni temu

    Wrocław, Województwo dolnośląskie, Polska Olympus Corporation Pełny etat

    Your ResponsibilitiesEnsure accurate and timely order processing - enter sales orders into the system based on customer purchase orders.Case management - sort and classify incoming cases to ensure proper processing.Problem Resolution - independently address issues encountered during order processing.Ensure compliance with policies, procedures and regulations...

  • Order Management Specialist

    6 dni temu

    Wrocław, Województwo dolnośląskie, Polska Schaeffler Pełny etat 30 000 zł - 60 000 zł rocznie

    Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.Your...

  • Specialist, Order Management

    6 dni temu

    Wrocław, Województwo dolnośląskie, Polska UPM Pełny etat 30 000 zł - 60 000 zł rocznie

    Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers make more sustainable choices, we strive to create a positive UPM experience for all our employees...

  • Junior Customer Care Specialist

    1 tydzień temu

    Wrocław, Województwo dolnośląskie, Polska Olympus Corporation Pełny etat 25 000 zł - 35 000 zł rocznie

    Olympus Business Services sp. z o.o.is a part of Olympus Europa organizational structure and the center for shared business services for Europe, the Middle East and Africa (EMEA), ensuring the harmonization of administrative support functions across the entire EMEA region.Olympus is a worldwide leading manufacturer of optical and digital precision...