O&M Manager BESS

Our client is an international company developing projects and providing asset management services for clients in the renewable energy sector. We are now looking to build their O&M department in Poland and looking for the key person to head it ideally based in Warsaw or in the North-Eastern Part of Poland. As you will be in touch with the HQ of the company abroad a communicative level of English is necessary in this position.

Duties & Responsibilities

Asset Monitoring & Performance Optimisation

• Actively monitor solar PV and battery storage systems using advanced data analytics and remote monitoring platforms.
• Identify performance anomalies, trends, and potential system failures before they impact operations.
• Generate monthly monitoring reports, highlighting key performance metrics, energy generation, downtime, and areas for improvement.
• Provide data-driven insights to optimise system efficiency and reduce operational costs.
• Work closely with data specialists to refine monitoring techniques and improve predictive maintenance strategies.

Maintenance & System Optimisation

• Develop and implement preventive and planned maintenance schedules to ensure optimal asset performance.
• Coordinate and oversee routine inspections, servicing, and upgrades of solar and battery systems.
• Work with technicians and third-party contractors to troubleshoot and resolve technical issues efficiently.
• Keep detailed records of maintenance activities, component replacements, and performance trends.

Incident Response & Call Coordination

• Act as the first point of contact for system faults and emergencies.
• Take calls and coordinate call-outs to ensure timely issue resolution.
• Dispatch and manage field service teams, ensuring effective communication and minimal downtime.
• Collaborate with clients and technicians to provide remote troubleshooting support and solutions.

RMA Process & Warranty Claims

• Manage the Return Merchandise Authorization (RMA) process for faulty or underperforming components.
• Handle warranty claims with manufacturers and suppliers, ensuring timely replacements and repairs.
• Maintain a detailed record of warranty-covered components and ensure compliance with manufacturer policies.
• Work with procurement and inventory teams to manage spare parts and replacement stock efficiently.

Client Support & Remote Assistance

• Assist clients remotely with troubleshooting system issues before escalating to on-site intervention.
• Provide expert guidance on system performance and maintenance best practices.
• Ensure a seamless client experience by addressing concerns promptly and professionally.

Desired Experience & Qualification

Job requirements

• 3 to 5 years experience in solar PV and battery storage operations & maintenance.
• Strong data analysis skills with expertise in using monitoring platforms and performance analytics tools.
• Technical knowledge of inverters, batteries, SCADA, EMS, and electrical systems.
• Proven ability to coordinate maintenance teams and manage third-party service providers.
• Knowledge of warranty claims, RMA processes, and supply chain coordination.
• Excellent problem-solving, communication, and client support skills.
• Familiarity with health & safety regulations for renewable energy infrastructure.

Preferred Qualifications

• Degree or diploma in Electrical Engineering, Renewable Energy, or a related field.
• Certification in solar PV, battery storage, or electrical maintenance.
• Experience working with remote monitoring tools and SCADA/EMS systems.
• Proficiency in data analysis and reporting tools for performance monitoring.

KALE Recruitment Muchorska Tarud-Karwowska S.J jest agencją zatrudnienia wpisaną jako podmiot upoważniony w rejestrze Marszałka Województwa Mazowieckiego pod numerem 28683