IT Infrastructure Operations Specialist, IT Security

Bring People Closer With Intelligent And Secure Digital Experiences.
In the role as
IT Infrastructure Operations Specialist for IT Security
in our
IT Security & Network team
, you will contribute to our purpose of Bringing People Closer. You will help protect and enhance GN's global IT security posture based on a zero-trust model, while supporting key infrastructure operations and ensuring a stable and secure technology environment.

The team you will be part of:
Welcome to
IT Security & Network
, part of
IT Enterprise Platforms
in Group IT. We collaborate across the global GN Group, developing, supporting, and maintaining technologies, tools, and processes that serve as the foundation for GN's digital ecosystem. You will be our
IT Security SME
for the
Infrastructure Operations Team
in Warsaw, and work at the same time very closely together with our colleagues in the Headquarters.

In the
EP&C domain
, we are around 150 IT professionals—architects, engineers, operations specialists, delivery managers, and cybersecurity experts—working together to design, build, and run global platforms including networks, cloud and on-prem infrastructure, databases, collaboration tools, end-user devices, identity & access, and cybersecurity.

You will join a highly skilled, supportive, and enthusiastic team of diverse specialists working closely with other IT teams, our CISO organization, and stakeholders in a dynamic, global environment.

Your contribution is appreciated, and you will:

• Monitor infrastructure performance, availability, and security posture, proactively responding to security alerts and system issues
• Detect, analyze, and respond to IT security incidents in collaboration with the Security Operations Center and architecture teams
• Support business users by resolving security-related service requests and technical issues
• Maintain documentation including operational handbooks, knowledge base articles, and system configurations
• Work closely with infrastructure and security teams to support continuous monitoring, investigations, and security initiatives
• Participate in a 24/7 rotational on-call schedule for incident response and after-hours support
• Contribute to continuous improvement efforts by strengthening security controls, streamlining processes, and enhancing operational efficiency.

To perform well in the role, we imagine that you:

• Bring experience from IT security operations
• Have familiarity with Microsoft Sentinel, ServiceNow, SolarWinds, and core Microsoft technologies such as Active Directory, DNS, DHCP, DFS, IIS
• Are comfortable working in hybrid infrastructure environments (on-prem and cloud, e.g., Azure/AWS/Cloudflare)
• Communicate clearly and work effectively with cross-functional teams
• Have strong analytical and problem-solving skills
• Are motivated to learn, adapt to evolving security technologies, and improve processes
• Understand incident management and ITIL-based service practices
• Have a relevant academic background within IT or cybersecurity
• Security certification such as CISSP or equivalent knowledge is beneficial
• Communicate with ease in English, both written and verbally.

At GN we pride ourselves on encouraging flexible working whenever possible. We trust our people to carry out their tasks, to know when in-person collaboration is better than hybrid, and to be present when it's needed most.

We encourage you to apply
Even if you don't match all the above-mentioned skills, we welcome your application if you think you have transferrable skills. We highly value a mindset and motivation that align with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.

We are focused on an inclusive recruitment process
All applicants will receive equal consideration for employment. As such, we encourage you to submit your CV without a photo to ensure an equal and fair application process.

Should you have any special requirements for the interview, please let the Hiring Manager know upon accepting invitation to interview.

How to apply?
Use the 'APPLY' link. Applications are assessed on a continuous basis, so don't wait to send yours.

On a time crunch?
Feel free to only submit your up-to-date CV including a few sentences outlining your motivation for applying – quick and easy.

Join us in bringing people closer
GN brings people closer through our advanced intelligent hearing, audio, video, and gaming solutions. Inspired by people and motivated by innovation, we deliver technology that enhance the senses of hearing and sight. We enable people with hearing loss overcome real-life problems, improve communication and collaboration for businesses and provide great experiences for audio and gaming enthusiasts.

We hope you will join us on this journey and look forward to receiving your application.