Office & People Experience Specialist

Location: Szczecin, Poland; on-site (a hybrid model after the probation period)

Form of employment: B2B (self-employed) or contract of employment

We are a fast-growing tech company created by experienced international talents. Our product is a top-rated online platform for small and medium businesses to grow sales through outstanding customer service. Our goal is to create a frictionless customer experience for individual users and, at the same time, help entrepreneurs worldwide grow their businesses by giving them access to a top-notch AI-driven tool.

Working at Tidio means impacting thousands of companies and millions of their users. But our clients are not the only ones who can grow with us. By joining Tidio, you can grow, too

A few facts about us:

• Our product is one of the world's leading AI customer service solutions, and our goal is to become no. 1.

• We are among the Top 50 AI and Customer Service Products in G2's Best Software Awards 2024.

• We currently rate at 4.7/5 in both Shopify and G2.

• The new Tidio AI feature (Lyro) answers up to 70% of customers' questions in seconds and is available to users even on a free plan. It's a real AI revolution

• Every month, our widget is viewed by 350 million unique users, which is 4% of the global population.

• Currently, we hire over 140 fantastic people.

• In March 2022, we secured $25 mln in a Series B Investment round (read TechCrunch's article to learn more)

• In June 2023, our MRR exceeded $1M.

Would you like to see what working with us looks like? Check out our #GrowWithTidio video

We're now looking for an Office & People Experience Specialist who will make our workplace run smoothly and keep our culture thriving. You'll balance everyday office operations with initiatives that bring people together, support wellbeing, and make Tidio a great place to work.

This role is perfect for someone with an office, administration, or operations background who wants to develop in People & Culture and play a key role in creating an outstanding employee experience.

You'll take ownership of 3 key areas:

Community & Belonging

• Ensure a warm, smooth onboarding experience for every new joiner.

• Organize company events (including our legendary Tidio Camp ) and team integrations.

• Coordinate company travel and logistics through TravelPerk.

• Gather feedback and ideas to keep improving how we connect and celebrate together.

Benefits & Rewards

• Help employees make the most of our benefits and answer day-to-day questions.

• Spot ways to improve perks and propose practical, cost-effective changes.

• Coordinate appreciation initiatives like holiday gifts or Tidio Camp packages.

• Manage budgets, invoices, and smooth collaboration with the Finance team.

Office Experience

• Keep our office in Szczecin running efficiently — supplies, deliveries, equipment, and all daily needs.

• Partner with external providers and vendors to ensure quality and continuity.

You are the perfect fit if you:

• Have 1+ years of experience in office operations, administration, or people-related roles.

• Have successfully organized events or supported initiatives that brought people together.

• Are naturally communicative, proactive, and adaptable.

• Take ownership and enjoy seeing things through from idea to completion.

• Want to grow into HR / People & Culture initiatives over time.

• Communicate fluently in English (min. B2 level).

Nice to have:

• Proven experience in end-to-end event organization.

• Strong writing skills (clear, engaging communication in English).

We would like to offer you:

• A friendly, open culture and a team that shares knowledge and ideas freely.

• Real development opportunities — courses, conferences, and projects to stretch your skills.

• Stationary work in our Szczecin office with a hybrid model after the probation period.

• 26 paid days off per year.

• Individual work tools — MacBook Pro or Windows laptop, Dell screen, JBL headphones, and more.

• MyBenefit Cafeteria (including Multisport option) – no extra charge.

• Premium medical care – no extra charge.

• Mental well-being program – free therapy sessions and resources.

• Regular team and company-wide events (twice a year).

• Discounts on Apple products.

• Budget for individual English classes.

What happens when you send your CV?

• A short video call with a recruiter.

• A video call with a Hiring Manager and a recruiter.

• A recruitment assignment.

• Final interview.

• Offer and fireworks

Diversity Statement

One of Tidio's core values is to play fair. Therefore, we treat all candidates equally. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. This means recruitment and selection of talent to Tidio is only based on individual merit and qualifications directly related to professional competence.

We now rate at 4.3/5

81% recommend us to a friend

Read our reviews