Senior People Services Specialist with German

Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

The Senior People Services Specialist role is key in delivering expert-level HR administrative support across hire-to-retire processes, with a strong focus on accuracy, compliance, and system updates in Workday. The position involves handling complex and non-standard HR queries, leading annual activities, and driving continuous improvement across HR operations.

The role is an integral part of the People Services team based in Poznań, which supports HR operations across the EMEA region. This role is specifically dedicated to the German and Austrian markets, requiring a solid understanding of local HR regulations and service delivery standards.

Responsibilities:

• Deliver expert-level HR Administration support across all hire-to-retire processes, ensuring accuracy and compliance in HR documentation, reporting, and system updates (Workday) across business units in a service center environment.

• Act as a subject matter expert for complex and non-standard HR queries, often requiring independent resolution due to lack of documentation.

• Demonstrate deep system knowledge and process ownership, particularly in areas where precision and insight are critical to successful outcomes.

• Serve as a point of contact and escalation for key stakeholders, ensuring timely and effective resolution of sensitive or high-impact issues.

• Provide guidance and share best practices with colleagues, supporting them in navigating complex processes and fostering a collaborative team environment.

• Lead key annual activities for the People Services team, including audit preparation and support, policy implementation, and process reviews.

• Collaborate effectively with internal stakeholders (e.g., managers, HR Business Partners) and external vendors to ensure seamless service delivery and issue resolution.

• Drive continuous improvement initiatives, contributing to the simplification, standardization, and optimization of HR processes.

• Ensure compliance with local market requirements by adapting HR processes and documentation to meet country-specific legal and regulatory standards.

Why you? 

Qualifications & Skills:

• Bachelor's degree in Business, Human Resources, or a combination of education and/or equivalent work experience

• Proven experience working in HR teams, with a strong focus on HR administration, service delivery, and process improvement

• Fluency in German and English is required; Polish language skills are a plus

• Demonstrated experience in managing stakeholders and delivering key HR projects in collaboration with cross-functional teams

• Strong customer service orientation and ability to manage complex queries with professionalism and accuracy

• Experience in contributing to continuous improvement (CI) initiatives within HR operations

• Strong attentive listening skills and high attention to detail, ensuring accuracy in handling sensitive HR data and documentation

• Ability to take initiative and independently manage complex cases, often requiring creative problem-solving and decision-making without predefined guidance

• Skilled in managing multiple priorities and thriving in a fast-paced, dynamic environment

• Analytical mindset with the capability to interpret data and identify trends or process gaps

Preferred Qualifications & Skills:

• Experience in working with Human Resource systems (Workday and ServiceNow preferred)

• Profound understanding of German labor law, HR policies, and local market requirements, with the ability to adapt processes to ensure compliance

Opportunities for growth

We want Haleon to be a place where we feel like we are always progressing.

Improving everyday health takes dedication. Energy. Effort. So we look to reward your contribution with a benefits package that includes:

• A competitive base salary

• Contract of employment

• Annual bonuses that reflect Haleon's performance

• Life insurance and pension plan

• Private medical package with additional preventive healthcare services for employees and their eligible

• Sports cards (Multisport)

• Health and wellbeing programmes that take care of you physically and mentally

• Pension plan membership and savings programmes

• Possibilities of development within the role and company's structure

• Childcare support

• Recognition programmes that reward incredible contributions

• our philosophy to hybrid work (2 days per week from the office)

 Job Posting End Date

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It's important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. 

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We'll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. 

The Haleon recruitment team will contact you using a Haleon email account ). If you are not sure whether the email you received is from Haleon, please get in touch.