Service Sales Account Manager with French and/or Italian

5 dni temu

Kraków, Lesser Poland Revvity Pełny etat 40 000 zł - 80 000 zł rocznie

Role Overview:
The
Service Sales Account Manager
is responsible for driving growth by managing service contracts, upselling service agreements, and promoting the full-service portfolio, including aftermarket consumables within assigned markets. This is a hybrid position focused on proactive customer engagement, contract renewals, and sales expansion.

Key Responsibilities:

  • Manage contract renewals and one-time service offers, executing the full sales process remotely.
  • Provide quotations, negotiate terms, and follow up on open contracts and billable estimates.
  • Develop and manage a sales pipeline, balancing short-, mid-, and long-term prospects to meet territory targets.
  • Identify opportunities to expand business with new and existing customers through proactive outreach.
  • Proactively contact customers to validate contract details and ensure accurate coverage.
  • Collaborate with Customer Care, Service Sales, and Service Delivery teams to enhance customer experience and retention.
  • Provide pre- and post-sales support, ensuring high levels of customer satisfaction.
  • Conduct business analysis to improve sales processes and outcomes.
  • Utilize CRM tools such as SAP, ServiceMax, and Salesforce (SFDC) to track activities and manage opportunities.

Requirements:

  • Some experience in sales, marketing, or customer service.
  • Strong communication and interpersonal skills with a competent virtual/phone presence.
  • Ability to quickly build rapport with science-focused professionals.
  • Self-motivated, highly organized, and detail-oriented with excellent follow-up skills.
  • Ability to prioritize and manage multiple tasks effectively, and to work under time pressure.
  • Fluency in English (written and verbal).
  • Fluency in French and/or Italian (written and verbal).
  • Familiarity with CRM and sales automation tools (SAP, Salesforce).
  • Ability to work from our Cracow's office at least 6 times per month.

Nice-to-haves:

  • Bachelor's degree and/or experience within diagnostics, life sciences, or similar fields.

What we offer:

  • Private healthcare including dental care – MEDICOVER.
  • Life and long-term disability insurance – GENERALI.
  • Social benefits: Gym card (MULTISPORT), Christmas vouchers, vacation and childcare subsidies.
  • Hybrid work.
  • Allowance for working from home.
  • Possibility to borrow a screen, a chair, and other IT devices from the office.
  • Tuition reimbursement.
  • Referral awards.
  • Internal career development opportunities in multiple business areas.
  • Modern office facility including parking lot.
  • Bike ride subsidy.
  • CSR & sports activities.
  • Relaxation, gaming, and nursery room.
  • and up to 4 additional days of vacation.

  • Service Sales Account Manager with French and/or Italian

    5 dni temu

    Kraków, Lesser Poland Revvity Pełny etat 55 000 zł - 95 000 zł rocznie

    Job TitleService Sales Account Manager with French and/or ItalianLocation(s)KrakowAbout UsRevvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world's greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our team of...

  • Support Engineer with French/German/Italian

    7 dni temu

    Kraków, Lesser Poland FedEx Pełny etat 30 000 zł - 90 000 zł rocznie

    Support Engineer (Marketing Analyst).For our client, a leading international logistics and transportation company, we are seeking a candidate for the position of Support Engineer (Marketing Analyst).In this role, you will be granted administrative access to replicate customer configurations - including creating or removing users, accounts, and address books,...

  • Customer Care Specialist with German, French, Italian, Spanish or Dutch

    7 dni temu

    Kraków, Lesser Poland Euroimmun Pełny etat 30 000 zł - 60 000 zł rocznie

    Job TitleCustomer Care Specialist with German, French, Italian, Spanish or DutchLocation(s)Krakow, Poland - Remote (Home Based)About UsRevvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world's greatest health challenges. We pair the enthusiasm of an industry disruptor with the...

  • Customer Service Associate with French

    18 godzin temu

    Kraków, Lesser Poland TE Connectivity Pełny etat

    At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.Why you should join?TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They...

  • Sales Manager DIY

    7 dni temu

    Kraków, Lesser Poland CSG Talent Pełny etat 40 000 zł - 80 000 zł rocznie

    Do you have experience working with large key customer accounts in Poland?Do you have a good understanding of the D-I-Y market?My client is a leading household name when it comes to the D-I-Y and Electrical industry and are now looking for a sales Manager to cover their Italian region. They are currently going through a period of substantial growth and are...

  • Client Services Professional with Italian

    7 dni temu

    Kraków, Lesser Poland AgileOne Pełny etat 20 000 zł - 34 500 zł rocznie

    About the jobAt AgileOne Global Business Services in Kraków, we are continuously expanding and looking to connect with talented professionals who want to grow their careers in a global, people-driven organization.Our GBS Center plays a vital role in supporting AgileOne's operations across Europe - delivering excellence in recruitment, client services,...

  • Technical Sales Support Manager

    7 dni temu

    Kraków, Lesser Poland TE Connectivity Pełny etat 60 000 zł - 120 000 zł rocznie

    At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.Job OverviewProfessional Services, of which you will become a part, manages cross-functional services for TE Energy EMEA. It co ordinates, among others advanced cabling projects for large-scale...

  • Readiness Onboarding Specialist with Italian

    3 dni temu

    Kraków, Lesser Poland Cognizant Technology Solutions Pełny etat 24 000 zł - 40 000 zł rocznie

    Standard hoursWork model: hybridWhat we do:We are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital.Cognizant Poland offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and...

  • Readiness Onboarding Specialist with French

    5 dni temu

    Kraków, Lesser Poland Cognizant Pełny etat 45 000 zł - 55 000 zł rocznie

    Standard hoursWork model: hybridWhat We DoWe are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital.Cognizant Poland offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and...

  • Customer Service Agent with German and Italian

    5 dni temu

    Kraków, Lesser Poland Capita Pełny etat 25 000 zł - 40 000 zł rocznie

    As Customer Service Agent with German and Italian (m/f/d) at Capita you will be joining a team of dedicated individuals supporting our clients. You will be providing excellent levels of customer care and satisfaction by successfully handling a variety of unique phone and email enquiries. At the same time, we remain dedicated to promoting other products and...