Team Lead Support Specialist

5 dni temu

Poland SOCRadar Pełny etat 40 000 zł - 80 000 zł rocznie

Build a great career with Socradar

SOCRadar is well positioned for continued success with a focus on innovation, global expansion, and feature-rich multifunctionality. Enterprises around the world are increasingly selecting SOCRadar to get proactive by understanding their attack surface and gaining automation-enabled visibility into surface, deep, and dark web. Our customers worldwide leverage our expertise and investment in scalable, innovative solutions to protect their most valuable assets: brand reputation, employees, customers and overall business operations. Our mission is to enable the organizations to get proactive against evolving cyber threats

What will the Team Lead | Senior Support Specialist do:

Support staff who meet all the requirements to solve the problems faced by our customers in the best way possible regarding our platform-based services we provide within the scope of Cyber Security Threat Intelligence.

Responsibilities:


• Ensuring the accurate review and elimination of cyber threat intelligence findings generated by the platform


• Staying up-to-date in the changing threat landscape


• Conducting platform-independent research on attack surface management and digital risk protection for customers


• Meeting the technical requests of corporate customers using our platform and conducting customer meetings


• Reporting and explaining cyber threat intelligence findings generated by the platform to the customer


• Ensuring that customer requests are communicated to the relevant units within the company and following up on the process


• Analyzing cyber threat intelligence findings generated by the platform and verifying the accuracy of findings from different sources


• Preparing technical content, reports, and blog posts on a requested topic


• Writing scripts to automate routine tasks when necessary


• Creating an environment and performing verification for customers who request 0-day or critical vulnerabilities

Note: Nothing in this job description restricts management's right to assign or reassign additional duties and responsibilities to this job at any time.

Qualifications:


• At least 6 years of experience in cybersecurity and at least 2 years of leadership experience


• University graduates, preferably in engineering departments (Especially Computer, Electronics and Telecommunications, Electrical/Electronics, etc.)


• Master of the OSINT concept


• Knowledge of TCP/IP, web, and network security


• Knowledge/experience in penetration testing and vulnerability assessment and actively participated in penetration tests


• Importance of reporting and documentation


• Experienced with Linux.


• Knowledge of virtualization


• Basic knowledge of malware is preferred


• Self-disciplined.


• Strong analytical skills and ability to effectively prioritize and coordinate multiple tasks simultaneously


• Ability to adapt to intense work tempo, teamwork, open to learning, research, high communication and coordination skills, self-motivated

What does SOCRadar offer teammates?


• Talented and Experienced Teammates,


• Private Health Insurance,


• Remote working environment and flexible working arrangements


• SOCRadar Academy E-learning Platform, and annual educational budget


• Birthday Day off.

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