Customer Service Agent

5 dni temu


Warszawa, Mazovia, Polska Personalbuero U Herrmann Pełny etat 20 000 zł - 25 000 zł rocznie


Start: 9th of June or 7th of July 2025

Streaming Platform

Tasks:

Provide customer support for a leading streaming company.

Handle inquiries related to contracts, billing, and technical issues.

Assist both B2B and B2C clients as first and second-line support.

Conduct outbound calls for administrative tasks such as feedback collection or payment reminders.

Requirements:

Fluency in Norwegian or Swedish or Danish (C1 level) and English (B2 level).

Strong communication skills and service-oriented mindset.

Basic administrative and technical knowledge.

Availability to work 5 days a week in rotating shifts (Mon-Fri: 8:00-20:00, Weekends: 10:00-20:00

Task inbound call, offer addtional values for existing customers

Possibility to sell to interested clients after dealing with the main issue

Benefits

Norwegian/Swedish PLN gross monthlyDanish PLN gross monthly

Work from a modern office in Warsaw in a dynamic, high-energy environment.

Relocation package: flight and 7 nights at the hotel.

Professional training.

Career growth prospects within an international company.

Training and development programs.

Language classes.




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