Customer Service Specialist with Italian
4 tygodni temu
Poznan
NR REF.: 1184499
Dla naszego klienta, jednej z wiodących firm farmaceutycznych i ochrony zdrowia poszukujemy kandydatów na stanowisko Specjalista ds. Obsługi Klienta z językiem włoskim.
W nowej roli będziesz częścią zespołu odpowiedzialnego za kontakt i obsługę zewnętrznych klientów organizacji (np. hurtownie medyczne, apteki czy szpitale) z wykorzystaniem różnych kanałów komunikacji (np. telefon/czat/e-mail). Do Twoich zadań będzie należało budowanie relacji biznesowych, zarządzanie procesem obsługi klienta: przetwarzanie zamówień sprzedaży, odpowiadanie na zapytania, zarządzanie reklamacjami oraz procesem dostawy.
Poszukujemy kandydatów posługujących się biegle językiem angielskim oraz włoskim. Znajomość obu języków na poziomie B2 jest konieczna do wykonywania codziennych obowiązków. Idealny kandydat to osoba kontaktowa, lubiąca pracę z klientem biznesowym oraz dobrze zorganizowana.
Oferujemy zatrudnienie w oparciu o umowę o pracę, wynagrodzenie uzależnione od posiadanego doświadczenia, pakiet benefitów, sprzęt służbowy niezbędny do wykonywania pracy oraz możliwość pracy hybrydowej. Główna siedziba klienta znajduje się w Poznaniu, praca hybrydowa zakłada pracę z biura w wymiarze 4-5 dni w miesiącu, przez pozostałą część czasu możliwa jest praca zdalna. Rekrutacja również odbywa się drogą on-line.
Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.
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