Customer service specialist with French

4 tygodni temu


Łódź, Polska Grafton Recruitment Sp. z o.o. Pełny etat

Dla nowoczesnej firmy z Łodzi poszukujemy kandydatów ze znajomością języka francuskiego oraz angielskiego na stanowisko Specjalisty ds. Obsługi Klienta. Praca odbywa się od poniedziałku do piątku z rozpoczęciem o 7:00, 8:00 lub 9:00. Model pracy hybrydowy (przewaga pracy z domu)

Mamy więcej wakatów, tworzymy nowe zespoły, zachęcamy do aplikowania :)

Obowiązki:

  • Obsługa klientów francuskojęzycznych poprzez kontakt mailowy jak i telefoniczny;
  • Przyjmowanie zamówień i przetwarzanie ich w systemie;
  • Współpraca z różnymi działami w celu zapewnienia terminowej realizacji zamówień;
  • Informowanie klientów na temat statusów dostaw, zamówień;
  • Przyjmowanie reklamacji i ich realizacja;
  • Rozwiązywanie bieżących problemów;
  • Dbanie o pozytywny wizerunek firmy.

Wymagania:

  • Język francuski - bardzo dobra znajomość (min. B2+);
  • Język angielski - bardzo dobra znajomość (min. B2);
  • Minimum 1 rok doświadczenia w pracy z klientami najlepiej w procesie O2C;
  • Znajomość SAPa lub innego programu bazującego na ERP - dodatkowy atut;
  • Gotowość do pracy hybrydowej (ok 2 dni w tygodniu z biura);
  • Sumienność i dokładność.

Benefity:

  • Stałe zatrudnienie na podstawie umowy o pracę;
  • Biuro w centrum miasta;
  • Możliwość dołączenia do nowo tworzonego zespołu
  • Platforma wellbeing;
  • Prywatna opieka medyczna;
  • Ubezpieczenie na życie;
  • Karta Multisport;
  • Liczne integracje i wydarzenia.

Aplikując na ogłoszenie publikowane w ramach współpracy Grafton Recruitment Sp. z o.o. oraz Grafton Recruitment Services sp. z o. o. (uprzednio: Kelly Services Poland sp. z o. o.) - należące do GI GROUP HOLDING - zgadzasz się na przetwarzanie Twoich danych osobowych zawartych w zgłoszeniu rekrutacyjnym, w celu prowadzenia rekrutacji na stanowisko wskazane w ogłoszeniu.

Informujemy, że wewnętrzna procedura dokonywania zgłoszeń naruszeń prawa i podejmowania działań następczych (Procedura dot. zgłoszeń sygnalistów) jest dostępna na stronie internetowej pod następującym adresem https://pl.grafton.com/pl/o-nas/sygnalisci Zgłoszeń w trybie przewidzianym w Procedurze dot. zgłoszeń sygnalistów można dokonać pod następującym adresem: https://gigroupholding.vco.ey.com/

Pełną informację odnośnie przetwarzania Twoich danych osobowych znajdziesz pod adresem: https://pl.grafton.com/pl/polityka-przetwarzania-i-ochrony-danych

Grafton Recruitment Sp. z o.o. jest Agencją Zatrudnienia nr 20329



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