Systems Administrator

2 tygodni temu

Poznań, Greater Poland Allegro Pełny etat

Technologies-expected : Java Script Python about-project : We are a cohesive and efficient team of 8 people, unafraid of new challenges.

The team consists of System Administrators, Product Managers, and Project Managers.


Prioritizing transparency and understanding the opinions of others, we ensure a comfortable working environment for the Allegro Customer Service department (one of the largest within Allegro).


Every year, every quarter, every day, we participate in both interesting and innovative projects while also addressing the daily challenges faced by users of the systems we implement (in all markets where Allegro operates, we deploy three types of systems: Contact Center platform, advisor scheduling system, and survey system).


We strive to make everyone's work better by planning our actions based on data and goals of the recipients supported by our systems Join us and become part of this unique environment and together let's create one of the most technologically advanced companies in Poland responsibilities : Maintenance of services/systems: Contact Center services/systems (customer service systems, surveys, community, chatbots, mailbots), workforce management classes (scheduling of advisors team) for conducting survey research (proprietary Allegro solution) Ensuring the performance and security of applications Ensuring system availability through preventive actions to prevent failures Optimizing and improving existing processes Application configuration User support ticket handling Incident handling and resolution Problem analysis and solution recommendation Implementation of deployment tasks involving installation and configuration of hardware and software within existing and new systems Collaboration with external vendors Preparing and maintaining documentation Participation in numerous projects to tailor solutions to the needs and requirements of our clients You will be responsible for the development of the Contact Center system by co-creating strategies and implementing new solutions to facilitate the work of teams ensuring the best possible Allegro customer service You will ensure the performance and security of applications You will ensure system availability through preventive actions to prevent failures.


You will handle user support tickets, including incident handling and resolution You will carry out deployment tasks involving the installation and configuration of hardware and software within existing and new systems You will analyze processes and market trends to recommend changes and improvements You will support process automation - implementation and maintenance of related tools You will work with internal clients to develop business requirements and conduct RFI, RFP processes with software vendors You will take on the role of task and project coordinator aimed at adapting solutions to the needs and requirements of our internal clients You will be responsible for cooperation with external vendors You will ensure good communication with stakeholders within the company and ensure they always receive the support they need You will consistently ensure the highest quality of services provided.


Preparation and maintenance of documentation requirements-expected : Have a minimum of 2 years of experience working as a Systems Administrator for Contact Center and/or survey systems and/or advisor scheduling systems Have implemented and maintained applications and systems within the company.


Familiarity with systems such as Genesys, Calabrio, and Medallia is highly desirable Have basic knowledge of databases (SQL queries), networks, scripting, on-premises and SAAS system architectures Have the ability to analyze browser logs and are familiar with Kibana.


Basic knowledge of HTML / javascript / python would be an additional advantage Have knowledge of IT service management principles according to the ITIL methodology Understand how modern IT systems integrate Can work independently and effectively collaborate with business clients Enjoy teamwork and have excellent communication skills.


They take responsibility for their tasks, pay attention to detail, and are well-organized Demonstrate initiative and dynamism in their actions and can prioritize tasks.

They have good English language skills (minimum B1 level) in the workplace offered : A startup culture in a mature organization Modern office and work tools Informal work atmosphere in a professional team Wide development opportunities through training, internal and external conferences, both in Poland and worldwide A rich package of non-salary benefits in the cafeteria system - you decide what you use Free English language classes conducted by professional instructors benefits : sharing the costs of sports activities private medical care sharing the costs of foreign language classes sharing the costs of professional training & courses life insurance flexible working time integration events no dress code leisure zone extra social benefits

  • Systems Administrator

    2 tygodni temu

    Poznań, Greater Poland Allegro Group Pełny etat

    Systems Administrator (Technical Platform & Operation)Full-timeWe are a cohesive and efficient team of 8 people, unafraid of new challenges. The team consists of System Administrators, Product Managers, and Project Managers. Prioritizing transparency and understanding the opinions of others, we ensure a comfortable working environment for the Allegro...

  • Administrator Systemowy

    2 tygodni temu

    Poznań, Greater Poland BTC Software Systems Sp. z o.o. Pełny etat

    Zakres powierzanych obowiązków i czynności:administracja systemami rodziny Windows Serweradministracja siecią komputerowązapewnienie ciągłości działania systemów oraz sieciwdrażanie procedur bezpieczeństwa ITWymagane kwalifikacje:wykształcenie informatyczne lub pokrewnedoświadczenie w instalacji i zarządzaniu infrastrukturą IT w środowisku...

  • Systems Administrator Technical Platform

    2 tygodni temu

    Poznań, Greater Poland Allegro Pełny etat

    We are a cohesive and efficient team of 8 people, unafraid of new challenges. The team consists of System Administrators, Product Managers, and Project Managers. Prioritizing transparency and understanding the opinions of others, we ensure a comfortable working environment for the Allegro Customer Service department (one of the largest within Allegro). Every...

  • Senior Systems Engineer

    2 tygodni temu

    Poznań, Greater Poland Grandmetric LLC Pełny etat

    Cześć, jesteśmy Grandmetric i poszukujemy Senior Systems EngineerPracujemy nad własnymi projektami i narzędziami usprawniającymi pracę działów IT, a także prowadzimy cyfrowe projekty transformacyjne w obszarze sieci, bezpieczeństwa i automatyzacji dla globalnych i lokalnych klientów. Bez względu na to, czy pracujemy nad autorskimi produktami,...

  • Senior CPQ Administrator

    2 tygodni temu

    Poznań, Greater Poland Relativity Inc Pełny etat

    Here at Relativity we prioritize flexibility and work-life harmony. Our Hybrid work environment provides options tailored to your role and location, aiming to enhance engagement, connectivity, and productivity.Join us to experience a culture of collaboration and innovation, where connecting in-person adds value to our collective growth. Let's work...

  • Senior CPQ Administrator

    2 tygodni temu

    Poznań, Greater Poland Relativity Pełny etat

    Location: PoznanDepartment: Information TechnologyWork Status: Full-timeLocation Type: RemoteOverviewHere at Relativity, we value flexibility and work-life balance. Our hybrid work environment offers customized options based on your role and location to boost engagement, connectivity, and productivity. Join us for a culture of collaboration and innovation...

  • MS Dynamics 365 Developer

    2 tygodni temu

    Poznań, Greater Poland BTC Software Systems Sp. z o.o. Pełny etat

    Twoje zadania:analiza wymagań biznesowych i proponowanie rozwiązań.projektowanie, rozwój oraz wdrażanie i utrzymanie MS Dynamics 365 CRM.implementacja interfejsów dla rozwiązań satelitarnych. Dołącz do nas jeśli:minimum 3 letnie doświadczenie na stanowisku programisty MS Dynamics 365.praktyczna i funkcjonalna znajomość systemu MS Dynamics 365...

  • Senior C#

    2 tygodni temu

    Poznań, Greater Poland BTC Software Systems Sp. z o.o. Pełny etat

    Funkcja "Udostępnij" nie wykorzystuje wtyczek społecznościowych. Służy ona wyłącznie do przekazywania linków tekstowych lub graficznych. Udział w rozwoju systemów przy użyciu modelu ASP.NET MVC.Dołącz do nas jeśli:masz wykształcenie informatyczne lub techniczne.spędziłeś 5+ lat przy tworzeniu oprogramowania w obszarze .NET (C#).masz...

  • Młodszy Programista SAP ABAP

    2 tygodni temu

    Poznań, Greater Poland BTC Software Systems Sp. z o.o. Pełny etat

    Zakres powierzanych obowiązków i czynności:realizacja projektów związanych z dalszym rozwojem i utrzymaniem standardowych modułów SAPrealizacja projektów związanych z tworzeniem i wdrażaniem nowych produktów na platformie SAPwspółpraca z własnymi specjalistami SAP, użytkownikami kluczowymi u klientów i doradcami zewnętrznymiWymagane...

  • Technical Team Leader

    2 tygodni temu

    Poznań, Greater Poland BTC Software Systems Sp. z o.o. Pełny etat

    rozwój oprogramowania (korzystamy m.in. z: .NET, , React, Xamarin, AWS, Azure)dbanie o rozwój programistów w zespole i merytoryczna ocena ich pracypodejmowanie decyzji technicznychwspółpraca z PM, PODołącz do nas jeśli:masz wykształcenie wyższe informatyczne lub technicznespędziłeś 5+ lat przy tworzeniu oprogramowaniaznasz dobrze zagadnienia...

  • SAP Basis Administrator

    2 tygodni temu

    Poznań, Greater Poland Apollogic Pełny etat

    About usApollogic is a company with 16 years of experience in specialized IT consulting. We offer services in SAP systems, Business Intelligence, and developing business applications. We also provide innovative solutions in IoT, Machine Learning, and Artificial Intelligence.Job ResponsibilitiesAdministering internal SAP developer-testing systemsParticipating...

  • SAP Basis Administrator

    2 tygodni temu

    Poznań, Greater Poland Apollogic Pełny etat

    Apollogic is a company with 15 years of experience in specialized IT consulting. We offer services in the field of SAP systems, Business Intelligence and the creation and development of business applications. We also offer the implementation of innovative solutions in the field of IoT, Machine Learning and Artificial Intelligence.Your responsibilities will...

  • Linux System Administrator

    1 miesiąc temu

    Poznań, Greater Poland PayU Pełny etat

    About PayUPayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our merchants and millions of consumers.As a leading online...

  • Linux System Administrator

    2 tygodni temu

    Poznań, Greater Poland PayU Pełny etat

    About PayUPayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our merchants and millions of consumers.As a leading online...

  • Linux System Administrator

    4 tygodni temu

    Poznań, Greater Poland PayU Pełny etat

    About PayUPayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our merchants and millions of consumers.As a leading online...

  • Tableau Administrator

    2 tygodni temu

    Poznań, Greater Poland Capgemini Polska Pełny etat

    Tableau Server Administrator at Capgemini Polska About the Company: Capgemini Polska is a leading company specializing in cutting-edge data solutions with a focus on Cloud & Big Data engineering. The company is at the forefront of innovation, working on various projects spanning across different sectors like Financial Services, Logistics, Automotive, Telco,...

  • Kontroler Jakości

    2 tygodni temu

    Poznań, Greater Poland Exact Systems Sp. z o.o Pełny etat

    Dołącz do naszej ekipy w Poznaniu w obszarze kontroli jakościOferta skierowana do Panów z racji specyfiki pracy na stanowisku Mile widziany status ucznia/studenta Szczegółowe informacje pod nr.: lub KOGO SZUKAMY?Kontroler Jakości - Poznań OD ZARAZ-stawka+PREMIANumer referencyjny: Miejsce pracy: Poznań (wielkopolskie)Opis stanowiska:kontrola jakości...

  • Salesforce Administrator

    2 tygodni temu

    Poznań, Greater Poland zeroG - AI in Aviation Pełny etat

    WELCOME TO OLXAt OLX, we work together to build a more sustainable world through trade.We make it safe, smart, and convenient to buy and sell cars, find housing, get jobs, buy and sell household goods, and more. Our colleagues around the world help to serve millions of people around the world every month, through its well-loved consumer brands including OLX,...

  • Administrator ka Aplikacji Jira

    2 tygodni temu

    Poznań, Greater Poland KRUK S.A Pełny etat

    KRUK to zespół z pasją, dlatego szukamy ludzi zaangażowanych, dla których praca to przede wszystkim przyjemność i satysfakcja. Tworzymy przyjazne środowisko pracy, w którym pracownicy mają możliwość podnoszenia swoich kwalifikacji zawodowych poprzez udział w szkoleniach oraz ambitnych projektach (również międzynarodowych).W związku z...

  • IT Administrator

    2 tygodni temu

    Poznań, Greater Poland Apollogic Pełny etat

    Apollogic is a company with 15 years of experience in specialized IT consulting. We offer services in the field of SAP systems, Business Intelligence and the creation and development of business applications. We also offer the implementation of innovative solutions in the field of IoT, Machine Learning and Artificial Intelligence.Your responsibilities will...