Client Engagement Manager

About the Role:

Grade Level (for internal use):

12

The Team:

Fincentric is dedicated to the delivery and presentation of financial data, transforming complex information into elegant user experiences. As a leading Software as a Service (SaaS) provider in the financial services industry, our innovative visualizations are the standard for interpreting, manipulating, and displaying financial information.

Responsibilities and Impact:

• Collaborate with stakeholders (clients, business partners, development teams) to ensure goals are clear and aligned to business objectives.
• Provide vision and serve as a champion of client perspectives to the agile team.
• Translate business and technical requirements into clear user stories for agile teams to implement.
• Plan, prioritize, and maintain a healthy product backlog that delivers maximum value for the client while adhering to company strategy.
• Participate in the agile ceremonies, evaluate project progress, and communicate status and risks appropriately.
• Drive project success by delivering client satisfaction by the deadline within the allocated budget.
• Responsible for key planning and coordination actions, managing dependencies, and providing internal and external reporting on projects and roadmaps.
• Establish trusting relationships with clients and be a source of advisement for their digital experiences. Present new ideas to the client frequently.
• Partner closely with colleagues in the region as well as in different locations to help establish a support network and ongoing cadence of communication.

What We're Looking For:

• Minimum 5+ years' experience in Scrum and Agile
• Minimum 5+ years' Client Engagement Manager or Product Owner experience working in SAAS environment
• Minimum 3+ years' management or close mentorship experience
• Experience in the Financial, Software, and/or Digital sectors
• Strong knowledge of financial services and industry trends
• Understands perspectives of financial consumers and advisors
• Proven problem-solving and analytical skills
• Thorough understanding of how to interpret business and technical needs and translate them into themes, epics, and user stories
• In-depth understanding of Agile process and principles
• Outstanding communication, presentation, leadership, and relationship building skills
• Strong attention to detail
• Excellent organizational and time management skills

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, andmake decisions with conviction.

For more information, visit

What's In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you cantake care of business. We care about our people. That's why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit:

Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn't stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email your request will be forwarded to the appropriate person.

US Candidates Only:The EEO is the Law Poster discrimination protections under federal law.

202 - Middle Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), BSMGMT Middle Professional Tier II (EEO Job Group)

Job ID: 300683
Posted On:
Location: Gdansk, Poland

#J-18808-Ljbffr

---