IT Project/Service Manager

2 tygodni temu

Warszawa, Mazovia, Polska WINGED IT SP Z O O Pełny etat
IT Project/Service Manager Warsaw, Masovian Voivodeship technologies-expected :
  • ServiceNow
  • Jira
technologies-optional :
  • SAP
about-project :
  • Currently, we are expanding our Advanced Service Management Team dedicated to implementing innovative healthcare solutions for the IT division of one of the largest international pharmaceutical companies. So far, we have created a team of 33 SMs/PMs and we envision recruiting many more this year.
  • As a Service Manager or Project Manager, you will work in Agile environment and take care of software Delivery and Operations according to ITIL.
  • Among services managed by our Team there are those of different scope and maturity. That is why as a Service Owner you can work as Agile PM, SME, or Program coordinator (depending on the service you receive).
  • Client: IT center of International Biotech Company
  • Location: 100% remotely from Poland
  • Salary: up to 110 PLN/H + VAT
responsibilities :
  • To manage various processes along the IT Service lifecycle with special attention to Continual Service Improvement;
  • To coordinate the software development (maintenance and enhancement) and support activities;
  • To deliver and coordinate the software release;
  • To secure service partners and other vendors to meet their service delivery contractual obligations;
  • To define, measure, and report on service deliverables;
  • To provide creative approaches, direction, and leadership to the team;
  • To build and manage the business relationship with international customers and main stakeholders.
requirements-expected :
  • At least 5+ years of experience in business and IT service/projects;
  • Familiarity with ITIL processes and Agile methodologies;
  • Fluency in English (at least C1);
  • Strong experience in leading full-cycle IT operations;
  • Experience in large software product organizations and in delivering software releases to a global market;
  • Excellent communication skills necessary to interact with a broad range of stakeholders;
  • Knowledge of Service Management tools (ServiceNow, Jira);
  • Knowledge of Risk Management.
offered :
  • Fully remote work (Poland based);
  • Stable and long-term collaboration with various global projects;
  • Possibility to play a key role in a rapidly growing company;
  • Great opportunity for personal development, support, and training;
  • Possibility to work in a friendly multinational team of experts;
  • Contact with the newest technologies.
Firma: WINGED IT SP Z O O

Dodano:
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