Field Trainer

3 tygodni temu

Warszawa, Mazovia, Polska Landa Corporation Pełny etat

Landa Digital Printing seeks a Field Trainer to provide training for our customers in Europe. In this role, you will ensure customers understand how to operate the presses effectively, resulting in a positive experience.

Responsibilities:
  • Transfer of technical knowledge to press operators to resolve on-site technical issues
  • Escalate complex issues to Landa's teams to ensure optimal and effective treatment of customer issues.
  • Harness technical knowledge of the presses' technical aspects to maximize production and productivity.
Attributes:
  • Availability to work flexible hours, with the ability to travel extensively to customers' sites
  • Excellent interpersonal skills, working with global customers and colleagues
  • "Can do" approach using established technical policies and procedures to handle customer issues effectively
  • Clear and practical English communication skills, other languages - a significant advantage
  • Experience in product training support in the graphic arts/print/capital equipment industry
  • Ability to communicate effectively with customers and resolve issues; demonstrated ability to provide customer training support in person
  • End-to-end, highly-skilled technical capabilities and strong troubleshooting skills
  • Willingness to travel to customers' sites in Europe
  • Valid driving license

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