![Hemmersbach Central Support Spółka Z O.o. Sp. K.](https://media.trabajo.org/img/noimg.jpg)
Service Desk Agent With English And French
2 tygodni temu
Responsibilities :
Providing IT support to end users located in various locations globally Analysing, troubleshooting and providing fixing solutions for application/OS problems Opening, closing and monitoring tickets in our ticketing system throughout their lifecycle Monitoring ticket timelines (SLAs)
Contact with the end users by phone, email and chat Working on 8h shifts from our office located in Wrocław (100% onsite, no possibility of hybrid or remote work), possibility of taking a shift during the weekends requirements-expected :
English and French language min B2 level Organizational skills and the ability to set priorities effectively Quick and effective problem solving skills Willingness to work in shifts between 7 am -7 pm from the office offered : Great atmosphere and openness as well as mutual trust and understanding International working environment Extensive preparatory training for your role Room for development (internal recruitment, courses) E-learning platform access with prizes (extra days off, vouchers, IT gadgets) Language courses Private medical care Sport allowances (Multisport) Company events And even more
benefits :
sharing the costs of sports activities private medical care sharing the costs of foreign language classes sharing the costs of professional training & courses life insurance fruits corporate products and services at discounted prices integration events corporate sports team no dress code parking space for employees employee referral program
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