Customer Care Associate

2 tygodni temu


Kraków, Lesser Poland Revvity Pełny etat

Main responsibilities:

Delivering exceptional level of service to our customers involving several key responsibilities that include:
- Response to customer inquiries via e-mail, telephone, fax or system
- Order processing in relevant customer service systems which includes orders entry
- Service administration
- Complaint handling
- Billing inquiries which includes price quotations, price checks and item quanity
- General administration which includes customer files and sales contracts maintenance
-Work according to documented process (SOP, Work Instructions etc.)
- Actively participate in the on-going assessment of customer support processes and incorporate approved improvements
- Provides ad-hoc support to internal and external stakeholders
- Be able to identify cause of customer issues and pursue resolution with a sense of urgency and commitment to customers
- Develop preventive action to avoid issues in future

Perform other tasks requested by the manager to reach team's objective or the company objectives based on current needs.

Requirements:
- Fluent in English at least CEFR C1 level.
- Understanding of the culture of the serviced region (UK).
- Previous experience in customer service.

Knowledge of SAP is preferred.

Personal Profile:
- Professional, emotionally mature and ethical, strong interpersonal skills and ability to work well with a broad range of personality styles and types.
- Ability to handle pressure and also drive positive change.

Your advantages with us:

Private healthcare including dental care – MEDICOVER

Life and long-term disability insurance – GENERALI

Hybrid work model with home office allowance

Social benefits: Gym card (MULTISPORT), Christmas vouchers, vacation and childcare subsidies

Attractive internal programs: Tuition Reimbursement / Referral Awards/ Rewards and Recognition Program / Internal Mobility Program

Additional vacations days


  • Customer Care Associate

    2 tygodni temu


    Kraków, Lesser Poland PL20 Revvity Polska Sp. z o.o. Pełny etat

    Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world's greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our diverse team of 11,000+ colleagues from around the globe are vital to our success and the reason we're...


  • Kraków, Lesser Poland Trimble Pełny etat

    Associate Customer Claims Representative page is loaded Associate Customer Claims Representative Apply locations Poland - Krakow time type Full time posted on Posted 6 Days Ago job requisition id R44283 Your Title: Associate Customer Claims RepresentativeJob Location: Poland, Krakow Our Department: Customer Claims & Customer Master We are seeking a...


  • Kraków, Lesser Poland careersinpoland Pełny etat

    Main Page / Jobs / Customer Service Associate - Fluent Danish and English Customer Service Associate - Fluent Danish and English Teleperformance Level: specialist Working hours: Full time published 2024/05/06 Customer Service Associate - Fluent Danish and English As a Customer Service Associate, you will play a crucial role in providing top-notch...


  • Kraków, Lesser Poland Trimble Pełny etat

    Associate Customer Master Analyst page is loaded Associate Customer Master Analyst Apply locations Poland - Krakow time type Full time posted on Posted Yesterday job requisition id R44282 Your Title: Associate Customer Master Analyst Job Location: Poland, Krakow Our Department: Customer Claims & Customer Master As an Associate Customer Master Analyst, you...


  • Kraków, Lesser Poland Trimble Pełny etat

    Your Title: Associate Customer Claims Representative Job Location: Poland, Krakow Our Department: Customer Claims & Customer Master We are seeking a dedicated and skilled Associate Customer Claims Representative to join our dynamic and global Trimble shared services team. As an Associate Customer Claims Representative, you will be responsible for...


  • Kraków, Lesser Poland Majorel Dortmund GmbH, Betriebsstätte Springe Pełny etat

    Location: Krakow, PolandWork type: HybridAs a Customer Service Associate, you will play a crucial role in providing top-notch support to our clients and customers. You will be responsible for handling customer inquiries and resolving issues through various channels, including calls, emails, and tickets. Additionally, you will have the opportunity to expand...


  • Kraków, Lesser Poland zooplus Pełny etat

    Company Description More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe's leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year. Job Description As our Customer Care Manager for Italy, you are the direct link...

  • Customer Care Specialist

    2 tygodni temu


    Kraków, Lesser Poland Trimble Pełny etat

    At Transporeon - A Trimble Company - we embrace transformation and change in total sync with one another. We rethink, reinvent and rework ideas from one moment to the next – as many times as is necessary to get the job done right. That's how we respond to the new challenges that we face each and every day. And regardless of whether you are just starting...

  • Lead Service Associate

    2 tygodni temu


    Kraków, Lesser Poland The Bartell Drug Company Pełny etat

    The Bartell Drug Company Lead Service Associate - JR031818 Tacoma , Washington Apply Now Lead Service AssociateContribute to our mission to improve Health and Wellness in your community.Become a Rite Aid Lead Service Associate, todayAs a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations. Your purpose is to...

  • Customer Care Specialist

    2 tygodni temu


    Kraków, Lesser Poland Revvity Pełny etat

    Main responsibilities:Delivering exceptional level of service to our customers involving several key responsibilities that include:Response to customer inquiries via e-mail, telephone, fax or system Order processing in relevant customer service systems which includes orders entry Service administration Complaint handling Billing inquiries which includes...


  • Kraków, Lesser Poland HRK S.A. Pełny etat

    Customer Care Specialist with GermanMiejsce pracy: Kraków Responsibilities: Providing assistance to customers through various communication channels such as phone calls and messages, Crafting clear service instructions to enhance customer understanding of our services, Efficiently managing transitions during changes in Internet Service Providers to ensure...

  • AML Associate

    2 tygodni temu


    Kraków, Lesser Poland K2 Integrity Holdings, Inc. Pełny etat

    K2 Integrity is looking for a remote AML Associate with correspondent banking experience to support engagements in our Financial Crimes Risk Management practice. We are seeking an associate with a background in transaction monitoring, AML, and KYC. In this role, the AML Associate will carry out tasks on engagements related to look-backs and transaction...


  • Kraków, Lesser Poland Gpc Global Technology Center Pełny etat

    Technologies Expected: SQL Google Cloud Platform This role is for a Senior Associate Product Manager for a newly formed team at GPC, focusing on building the next generation Catalog platforms. Joining a highly talented team, you'll be instrumental in running one of the largest automotive and industrial replacement parts operations worldwide. If you are a...


  • Kraków, Lesser Poland Base Poland (Poland) Pełny etat

    Associate Solutions Consultant - Spanish or French Speaking page is loaded Associate Solutions Consultant - Spanish or French Speaking Apply locations Poland - Krakow - Office Portugal - All - Fully Flexible time type Full time posted on Posted 18 Days Ago job requisition id R25869 Job Description Zendesk helps companies create better relationships with...

  • Associate Product Manager

    2 tygodni temu


    Kraków, Lesser Poland StoneX Financial LTD Sp. z o.o. Oddział w Polsce Pełny etat

    about-project :As Associate Product Manager - Onboarding, you will be responsible for optimizing the end-to-end customer onboarding experience, defining solutions and collaborating on requirements to support new account conversion growth, increased operational efficiency, reduced client wait time, boosting client engagement and streamlining experience of...


  • Kraków, Lesser Poland Capita Pełny etat

    Becoming a Customer Care Advisor in Capita:As a Customer Care Advisor, you will be supporting our new prestige brand Locus Cars on European market, providing a fantastic customer experience on all interactions, leaving a lasting impression. You will be supported with extensive initial training, so that we can help you build the knowledge and skills required...


  • Kraków, Lesser Poland TE Connectivity Corporation Pełny etat

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: CUSTOMER SERVICE ASSOCIATE IV with French 1 At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE...


  • Kraków, Lesser Poland PerkinElmer Pełny etat

    We're on the hunt for a Lab Computing Analyst to join our team in Krakow. Responsibilities:Implement, monitor, and provide technical support for customer laboratory IT environments, often integrated with instrumentationImplement customer-specified benchtop computing design and processesAdminister and ensure connectivity of customers' Windows-based...


  • Kraków, Lesser Poland GPC GLOBAL TECHNOLOGY CENTER Pełny etat

    technologies-expected :SQLabout-project :This role will function as the Senior Associate Product Manager of a newly formed team, to build the next generation Catalog platforms at GPC. Working with a highly talented team, you'll play a key role to build and run one of the world's largest automotive and industrial replacement parts operations.If you are...


  • Kraków, Lesser Poland Virginia Mason Franciscan Health Pełny etat

    Virginia Mason Franciscan Health Hospitalist Associate Regional Medical Director Tacoma , Washington Apply Now In 2020 united in a fierce commitment to deliver the highest quality care and exceptional patient experience Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient:...