Senior Sales and Business Operations Specialist with German

2 tygodni temu


Warszawa, Mazovia, Polska Diebold Nixdorf Pełny etat
Senior Sales and Business Operations Specialist with German (O2C) Warszawa, mazowieckie Senior Sales and Business Operations Specialist with German (O2C)
Warszawa
Warszawa, mazowieckie, Polska

Senior Sales and Business Operations Specialist with German (O2C)

Your responsibilities

Provides end-to-end customer support in the following areas: (1) contract and order management, (2) logistics and solution delivery, and (3) billing and invoicing. Coordinates between relevant internal and external parties and ensures timely and accurate execution of sales (lead-to-order) and, especially, delivery (order-to-cash) processes. Executes global standards and practices at the local level.

Responsibilties:


• Provides advice and support across contract management, solution delivery, billing and related processes.


• Serves as a key interface between Sales and Groups to ensure lead-to-order and order-to-cash processes proceed as scheduled and required.


• Monitors processes overall to guarantee customer satisfaction, identifying and addressing emerging issues and maintaining customer communication throughout.


• Ordering / tracking and reviewing the activities of GBS.


• Entry of incoming orders and order invoicing for internal and external customers.


• Internal/external order processing (hardware, software, services, installation/service).


• Carrying out year-end closing work.


• Processing of maintenance contracts, AVVL, IMAC.


• Maintenance of master data.

Our requirements

  • Diploma or equivalent work experience required.
  • Minimum of 6-8 years of relevant experience or equivalent combination of education and experience in Sales Operations Regional.
  • Good German and English skills (Written and spoken).
  • Preferred Qualifications
  • Knowledge of contract and order mgmt, logistics, billing and invoicing processes, ideally gained in a Retail or Banking product environment.
  • Good Financial and Accounting understanding.
  • General knowledge of Diebold Nixdorf products and services is a plus.
  • Demonstrated relationship building skills.
  • Proficient in all MS Office products with an emphasis on Excel, PowerPoint, Word and Teams.

What we offer

  • Contract of employment
  • Over 8000 industry recognised trainings
  • Various options of development
  • Being part of a multicultural team
  • Possibility to use foreign languages on a daily basis
  • Teamworking and supportive atmosphere in our teams
  • Life insurance,
  • Sport card,
  • 26 days of holiday regardless seniority,
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