Manager, OTC EMEA
2 tygodni temu
Who We Are...
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the bringing our characters to life, the bringing them to your living rooms and the creating what's next...
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role...
Responsible for the day to day management, oversight and escalations of Order to Cash (OTC) activities within shared services and outsourced operations for multiple EMEA territories. Engages with Service Delivery Center and retained territory to ensure the successful delivery of services for OTC. Ensures compliance with policies and procedures, including SOX and other financial controls. Engages with Business Units / Territories to drive adoption of processes and standards in alignment with Corporate policies. Works with the OTC retained organization in Burbank to ensure global standards and improvements align to global standards and priorities.
Your Role Accountabilities...
Responsible at the Territory level for the following OTC activities:
Prioritization of SDC collections activities Management of weekly operational calls with SDC Management of Territory calls, as needed Setting customer credit limits, initial and ongoing revisions if applicable for territory Risk management with BUs Handle escalated customer disputes Handle escalated customer collection issues Manage bad debt collection / write off process Monthly BU A/R updates Preparation of local A/R analysis Preparation of home office reporting Supervision of credit analystsManage team, Assist Enterprise Financial Services Director in the following areas:
Manage team (3-5 FTE initially, potentially more) Participate in global projects and managed regional initiatives as required Ad hoc tasks as assignedQualifications & Experience...
Master/BA/BS and equivalent work experience in a related field required 5+ years' experience within Accounts Receivable 2+ years' experience leading/managing teams Experience in process improvement projects Advanced excel skills required. Mid-level for all other Microsoft applications required SAP experience Proactive, detail-oriented, exceptional organizational skills Must possess strong analytical, problem-solving and judgment skills Strong written and oral communication skills required Must be self-motivated and able to work under a deadline and handle multiple tasks Strong interpersonal skills Ability to work independently as well as partner with others Strong English language skills, knowledge of other European language German/French (preferred)How We Get Things Done...
This last bit is probably the most important Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.-
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