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Senior Service Operations Officer in Internal Custody team

4 miesięcy temu


Łódź, Łódź Voivodeship, Polska Nordea Bank Pełny etat

Job ID: 24315

Would you like to work for international banking institution, get into Capital Market environment and cooperate with one of the largest holdings in the world? We are now looking for a Senior Service Operations Officer to help support our team in maintaining business relations with our clients by providing services for tax, proxy and corporate action events.

In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We're more than just a Nordic bank, we're one of the largest employers in Poland. With us, you'll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.

About this opportunity

Welcome to the Internal Custody team. We add value by supporting our customers in tax, proxy and corporate action events activities. As the Senior Service Operations Officer, you'll play a valuable role in providing agreed level of service to our clients within corporate action area.

What you'll be doing:

Liaising with internal departments to ensure client needs are fulfilled effectively Collaborating with stakeholders and clients Providing services according to Service Level Agreement Supporting clients in corporate action process on Swedish market Participating in internal projects in Trading & Custody Services area Developing and maintaining a good banking product knowledge to be able to understand and serve customer's businesses and prospects

You'll join a team that is truly passionate about our client service.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

To succeed in this role, we believe that you have:

Ability to work in a team (team player) Attention to detail, clear and concise communication skills Pro-active approach to ensure that risk issues (both current and emerging) are escalated promptly to managers Knowledge\experience within corporate action area will be an additional value

Your experience and background:

Advanced English skills (both oral and written) Knowledge\experience from capital markets area Ability to search for information for investors Ability to establish contacts with Scandinavian agents Finance related university degree or equivalent professional experience will be an asset Analytical, strong problem-solving and organizational skills

If this sounds like you, get in touch