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HRO Specialist with German

3 miesięcy temu

Kraków, Lesser Poland Focusonbusiness Pełny etat
HRO Specialist with German

Location:
Infosys SP. z.o.o - Kraków

Responsibilities:

  • Managing assigned HR related tickets in a timely manner, ensuring customers are kept up to date
  • Ensuring all queries are logged accurately in ticketing system
  • Categorizing cases and assigning them to proper Agent
  • Taking ownership of addressed by the Client issues
  • Executing proper follow up to escalated cases
  • Continuously contributing towards our service guides and knowledge
  • Participating in process related calls with the Client
  • Answering incoming calls – service line
  • Meeting objectives and SL

Requirements:

  • Relevant industry experience – HRO experience (Employee Data Administration, Payroll etc.)
- min 2 years of experience in HR administartion

  • Fluent English and German min C
  • Good MS Excel and Word skills
  • Good communication and analytical skills
Infosys is a global leader in next-generation digital services and consulting.

We are present in four major Polish cities:
Lodz, Wroclaw, Poznan and Krakow.
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