Comer Care Delivery Specialist with German

5 miesięcy temu

Kraków, Polska Alight Pełny etat

Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values:

Champion People – be empathetic and help create a place where everyone belongs.

Grow with Purpose – be inspired by our higher calling of improving lives.

Be Alight – act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Responsibilities:

As a Customer Care Delivery Specialist in HR Services with German and English​, your responsibilities will include:

· Providing support for the clients' employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other). Queries may cover the following topics: salary and pay-slip questions, onboarding, holiday/leave of absence allocation and conditions, overtime, and many others,

· Explaining how to use the online HR systems,

· Investigating more complex cases.

Requirements:

· Excellent English: C1 minimum,

· Excellent German: C1 minimum,

· Adaptability and attention to details,

· Excellent written and verbal communication skills,

· Self-motivation and willingness to learn,

· Experience in Customer Service is a plus, but not required. We will teach you all you need to know.

We Offer:

· Salary: 5000 PLN gross

· Language allowance: 2500 PLN gross

· Private medical care, life insurance,

· Benefit platform (MultiSport card, tickets, vouchers, and many more),

· Permanent contract and comprehensive rewards package,

· Career Growth Opportunities,

· Work-Life Balance.

Additionally, you can expect:

· Extensive ongoing training program,

· Work in an international team,

· Great work atmosphere; we value our positive and productive work environment, open and honest communication, and are committed to excellence,

· Opportunities to engage in many events, activities and charity initiatives,

· Modern office with chillout zone in a convenient location in Kraków.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 

  • Comer Care Delivery Specialist with Italian

    5 miesięcy temu

    Kraków, Polska Alight Pełny etat

    Our story At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” Our Values: Champion People – be empathetic and help create a place where everyone belongs. Grow with Purpose – be inspired by our...

  • Comer Care Delivery Specialist with English

    5 miesięcy temu

    Kraków, Polska Alight Pełny etat

    Our story At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” Our Values: Champion People – be empathetic and help create a place where everyone belongs. Grow with Purpose – be inspired by our...

  • Comer Care Delivery Specialist with French

    5 miesięcy temu

    Kraków, Polska Alight Pełny etat

    Our story At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” Our Values: Champion People – be empathetic and help create a place where everyone belongs. Grow with Purpose – be inspired by our...

  • Comer Care Delivery Specialist with Turkish

    5 miesięcy temu

    Kraków, Polska Alight Pełny etat

    Our story At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” Our Values: Champion People – be empathetic and help create a place where everyone belongs. Grow with Purpose – be inspired by our...

  • Comer Care Delivery Specialist with Spanish

    5 miesięcy temu

    Kraków, Polska Alight Pełny etat

    Our story At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” Our Values: Champion People – be empathetic and help create a place where everyone belongs. Grow with Purpose – be inspired by our...

  • Agile Delivery Specialist

    3 tygodni temu

    Kraków, Lesser Poland HSBC Service Delivery Pełny etat

    OverviewThe role of Agile Delivery Specialist at HSBC Service Delivery is a key position that requires strong leadership and coordination skills to drive the delivery of software projects using Agile methodologies.About the RoleWe are seeking an experienced Agile Delivery Specialist to join our team in this exciting opportunity. As an Agile Delivery...

  • Customer Care Representative with German Language Skills

    1 miesiąc temu

    Kraków, Lesser Poland Alight Pełny etat

    At Alight, we foster a workplace where everyone belongs. We champion people, help them grow with purpose, and embody the spirit of being Alight.Our story:We connect passion with purpose by combining human insights and cloud technology. Our experts empower companies and employees worldwide to make confident decisions.Responsibilities:As a Customer Care...

  • Database Specialist: HSBC Service Delivery Expert

    3 tygodni temu

    Kraków, Lesser Poland HSBC Service Delivery Pełny etat

    About the Role:HSBC Service Delivery is seeking an experienced Database Specialist to join our team. As a key member of our Infrastructure Delivery organization, you will play a critical role in ensuring the smooth operation of our databases.Job Description:We are a global function of over 2,500 people, serving all of HSBC and its customers. Our team works...

  • Customer Care Delivery Specialist with Multilingual Support

    3 tygodni temu

    Kraków, Lesser Poland Alight Pełny etat

    Company OverviewAlight is a global company that empowers individuals and organizations to improve their lives. Our core values of Champion People, Grow with Purpose, and Be Alight guide our actions and decisions.Job SummaryWe are seeking a highly skilled Customer Care Delivery Specialist to join our team in Kraków. As a key member of our HR Services...

  • Customer Service Specialist with German

    1 miesiąc temu

    Kraków, Polska HAYS Pełny etat

    Customer Service Specialist with GermanKrakówNR REF.: 1189738We are looking for a dynamic and communicative individual for the position of Customer Service Specialist with German. The person in this role will be responsible for: Providing professional customer service to German-speaking clients Resolving issues and providing information about products and...

  • Human Resources Service Delivery Specialist with German

    6 dni temu

    Kraków, Lesser Poland Air Liquide Polska Sp. z o.o. Pełny etat

    Job Description:Employee Data Management Specialist with GermanWe are seeking a highly skilled and organized individual to fill the role of Employee Data Management Specialist with German. This position will be responsible for providing excellent customer service to our employees and partners, ensuring timely and accurate resolution of their inquiries and...

  • Collections Specialist with German

    5 miesięcy temu

    Kraków, Polska Michael Page Pełny etat

    Monitoring accounts to identify any outstanding debts.Investigating historical data for each debt or bill.Finding and contacting clients regarding their overdue payments.Taking actions to encourage timely payments of debts.Processing payments and issuing refunds.Resolving billing issues and customer credit concerns.Updating account status records and...

  • Customer Service Specialist with German Expertise

    4 tygodni temu

    Kraków, Lesser Poland Antal Sp. z o.o. Pełny etat

    Unlock Your Career Potential in Customer ServiceWe are seeking a highly skilled Customer Service Specialist with German Expertise to join our team at Antal Sp. z o.o., a leading recruitment company with a global presence.As a key member of our team, you will be responsible for delivering exceptional customer experiences, providing technical advice, and...

  • Financial Data Specialist with German Expertise

    4 tygodni temu

    Kraków, Lesser Poland Aon Pełny etat

    Aon is a leading global professional services firm that specializes in risk, retirement and health solutions. Our team of experts works closely with clients to help them make informed decisions about their finances.We are seeking an experienced Financial Data Specialist with German expertise to join our team. As a key member of our team, you will be...

  • Vendor Support Specialist with German

    2 dni temu

    Kraków, Polska Randstad Polska Pełny etat

    For our Client, one of the most stable SSC in the market, we are looking for a Candidate for the position of Vendor Support Specialist with German. As a Vendor Support Specialist, you will be responsible for the front-line communication and support for our suppliers and for the quick resolution of invoices, payments, and ordering queries received from...

  • Procurement Specialist with German

    2 tygodni temu

    Kraków, małopolskie, małopolskie, Polska ABB Business Services Pełny etat

    Procurement Specialist with German - DE+CHMiejsce pracy: KrakówYour responsibilitiesProcessing purchase requisitions and creating purchase orders to meet business needs efficiently.Conducting phone negotiations with suppliers to secure optimal terms for quality, cost, and delivery.Monitoring and managing purchase order confirmations and ensuring on-time...

  • Software Development Specialist

    3 tygodni temu

    Kraków, Lesser Poland HSBC Service Delivery Pełny etat

    Unlock your potential in a dynamic and innovative environment at HSBC Service Delivery.OverviewWe are seeking an exceptional Software Development Specialist to join our team. As a key member of our prototyping team, you will play a vital role in accelerating the development of prototypes that can significantly impact risk analysis and risk measurement...

  • Cybersecurity Threat Management Specialist

    3 dni temu

    Kraków, Lesser Poland HSBC Service Delivery Pełny etat

    Cybersecurity Threat Management Specialist Job DescriptionAt HSBC Service Delivery, we are seeking a highly skilled Cybersecurity Threat Management Specialist to join our team. As a key member of our cybersecurity function across Europe, you will play a critical role in managing information and cybersecurity risks.This is an exciting opportunity for you to...

  • Delivery Manager

    3 tygodni temu

    Kraków, małopolskie, Polska HSBC Service Delivery Pełny etat

    Some careers shine brighter than others.If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.Your career opportunityWe are seeking...

  • Technical Support Specialist with Excellent German Skills

    1 tydzień temu

    Kraków, Lesser Poland Stefanini Poland Pełny etat

    About UsWe are Stefanini Poland, a leading provider of IT services and solutions.Our mission is to connect our customers with the technical solutions they need to succeed.The RoleThis is an exciting opportunity for a Technical Support Specialist to join our team in Poland.As a Technical Support Specialist, you will play a key role in providing outstanding...