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Sales and Customer Service Advisor
2 tygodni temu
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Sales and Customer Service Advisor Apply locations Warsaw, Poland time type Full time posted on Posted 29 Days Ago job requisition id REvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
eService jest liderem rynku akceptacji kart płatniczych i rozliczania transakcji elektronicznych w Polsce, a także największym dostawcą technologii w zakresie usług rozliczeniowych w Europie Środkowo-Wschodniej. Firma działa na rynku od prawie 25 lat i oferuje przedsiębiorcom omnichannelowe rozwiązania płatnicze zarówno dla stacjonarnych i mobilnych punktów usługowo-handlowych, jak i działalności online. W ofercie ma terminale POS i bramki płatnicze dla rozwiązań e-commerce i m-commerce. Firma wspiera promocję płatności bezgotówkowych w małych i średnich przedsiębiorstwach, a także w jednostkach samorządu terytorialnego i instytucjach publicznych.
eService należy do Global Payments Inc. (NYSE: GPN) i PKO Banku Polskiego. Global Payments z siedzibą w Atlancie w stanie Georgia, zatrudnia około pracowników na całym świecie, jest spółką z listy Fortune 500 i członkiem S&P 500. Prowadzi działalność o światowym zasięgu obejmującym Amerykę Północną, Europę, Azję i Pacyfik oraz Amerykę Łacińską.
Doradca ds. Sprzedaży i Utrzymania Klienta
O roli:
Klienci są dla nas najważniejsi Dlatego w eService stworzyliśmy Centrum Współpracy z Klientem, którego zadaniem jest zarówno prowadzenie aktywnej sprzedaż naszych produktów i usług, jak i zapewnienie profesjonalnej obsługi dla pozyskanych Klientów eService. Twoim codziennym wyzwaniem będzie telefoniczny kontakt z nowymi i obecnymi Klientami w celu nawiązania lub rozszerzenia współpracy. W tym Teamie zdobędziesz umiejętność prowadzenia efektywnych negocjacji oraz nawiązywania, budowania, utrzymywania relacji i współpracy z Klientem.
Zostań częścią naszego zespołu, w którym będziesz:
- aktywnie nawiązywać relacje z nowymi Klientami
- dbać o relacje z Klientami, którzy już nam zaufali
- proaktywnie badać potrzeby naszych klientów i rozszerzać z nimi współpracę
- ustalać powody rozwiązania współpracy oraz podejmować próby jej wznowienia
- przygotowywać i wysyłać dokumentację sprzedażową do Klienta np. umowy, aneksy, kalkulatory, oferty
- udzielać odpowiedzi na zapytania mailowe Klientów
Czego potrzebujesz, aby osiągnąć sukces:
- min. półrocznego doświadczenia w obsłudze telefonicznej Klienta
- znajomość technik sprzedaży i negocjacji
- łatwości w komunikacji, nawet w trudnych, kryzysowych sytuacjach
- umiejętności utrzymywania porządku w dokumentacji
- bardzo dobrej znajomość pakietu MS Office
- nastawienia na realizację celów
Co od nas dostaniesz:
- zatrudnienie w oparciu o umowę o pracę z perspektywą długoterminowej współpracy
- motywujący system premiowy
- szkolenie wdrożeniowe w pierwszych dniach pracy, dzięki któremu lepiej poznasz naszą firmę
- szkolenia dla pracowników: u nas rozwiniesz swój potencjał zawodowy i osobisty
- prywatną opiekę medyczną Luxmed dla Ciebie i członków Twojej rodziny (w tym stomatologię)
- dostęp do karty Multisport
- możliwość przystąpienia do grupowego ubezpieczenia na życie
- darmową naukę języka angielskiego i niemieckiego (w wersji on-line)
- dostęp do bezpłatnego i anonimowego programu doradztwa w zakresie psychologicznym, finansowym i prawnym
- a nawet świeże owoce w każdą środę oraz codziennie pyszna kawa z Praskiej Palarni J
Co dalej:
- wyślij CV
- rozmowa telefoniczna – porozmawiamy krótko o stanowisku i Twoim doświadczeniu (15 min)
- spotkanie rekrutacyjne – poznamy się, dowiesz się więcej o eService, poznasz swojego Managera i porozmawiamy szerzej o Twoim doświadczeniu (60 min)
- oferta współpracy – po udanym procesie rekrutacji złożymy Ci propozycję współpracy
- witamy w naszym zespole – przekazanie niezbędnych narzędzi do pracy i wdrożenie w nowe obowiązki
Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
Similar Jobs (1) Sales and Customer Service Advisor locations Warsaw, Poland time type Full time posted on Posted 30+ Days Ago Interested in learning more about Global Payments and Our Family of Brands?Global Payments Inc. (NYSE: GPN) is a leading pure play payments technology company delivering innovative software and services to our customers globally. Our technologies, services and employee expertise enable us to provide a broad range of solutions that allow our customers to operate their businesses more efficiently across a variety of channels around the world.
Headquartered in Georgia with nearly 24,000 employees worldwide, Global Payments is a member of the S&P 500 with worldwide reach spanning over 100 countries throughout North America, Europe, Asia Pacific and Latin America. For more information, visit and follow Global Payments on Twitter (@globalpayinc), LinkedIn and Facebook.
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