Siam Product Manager – Human Resources Service Delivery

1 tydzień temu

Kraków, Lesser Poland Hitachi Energy Services Sp. Z O.o. Pełny etat

Technologies-expected : Service No W about-project : Hitachi Energy IT has initiated an IT Transformation program for the set up and migration to a new "stand alone" global IT environment.


We are looking for a talented IT individual to be part of building and operating a new IT function equipped to meet our future needs.


As SIAM Product Manager – Human Resources Service Delivery (HRSD) and Finance, you will be responsible for cooperation with internal stakeholders to understand their needs and with technical teams for delivery.


If you are a motivated self-starter who has a passion for excellence and values education, integrity, innovation, and success, this is a role for you responsibilities : Liaise customers and stakeholders to understand and anticipate their needs and translate them into product requirements.

Work with key Business stakeholders to define a product road-map.

Manage product backlog and prioritize them based on changing needs.

Oversee all stages of product creation including design and development.

Develop epics, enhancements, user stories to be delivered via Agile delivery methodology.

Monitor and evaluate product progress at each stage of the process.

Manage virtual teams and ensure they are delivering in line with product road-map.

Manage operations (day to day activities of product delivery).

Product development and improvement.

Assure product compliance to relevant compliance, regulatory, security and governance standards.

requirements-expected : At least 8 years of experience working in the ITSM Tools (minimum 3 years in Service Now).

Extensive knowledge of Service Now HRSD modules and data driven solutions in Service Now.

Degree in software engineering, computer systems, or similar.

Service Now Systems Administrator certification required.

ITIL Foundation certificate required.

Demonstrated experience in dealing with business stakeholders, understanding their requirements and translating them to functional specifications.

Demonstrated experience in defining product roadmaps and managing delivery of capabilities inline with the defined roadmap.

Demonstrated experience in working collaboratively in geographically dispersed team.

Fluent spoken and written English, ability to formulate complex topics in everyday language.

benefits :
sharing the costs of sports activities private medical care sharing the costs of foreign language classes life insurance remote work opportunities flexible working time fruits integration events corporate library coffee / tea drinks parking space for employees leisure zone sharing the costs of tickets to the movies, theater sharing the commuting costs employee referral program

  • SIAM Product Manager – Human Resources Service Delivery

    1 tydzień temu

    Kraków, Lesser Poland Hitachi Energy Services Sp. z o.o. Pełny etat

    SIAM Product Manager – Human Resources Service Delivery (HRSD) and Finance Kraków, Lesser Poland Voivodeship SIAM Product Manager – Human Resources Service Delivery (HRSD) and Finance Kraków Kraków, Lesser Poland Voivodeship, Polska SIAM Product Manager – Human Resources Service Delivery (HRSD) and FinanceExpectedServiceNoWAbout the projectHitachi...

  • Siam Product

    1 tydzień temu

    Kraków, Lesser Poland Hitachi Energy Services Sp. Z O.o. Pełny etat

    About-project : The Service Integration Department manages multiple supplier services and integrates them into single business facing IT organization.It strives to achieve the strategic imperatives by using a highly responsive product-centric organization and assures provision of an outstanding and consistent IT service and user experience.It owns Service...

  • SIAM Product/Service Excellence – Experience and Data

    1 miesiąc temu

    Kraków, Lesser Poland Hitachi Careers Pełny etat

    Description The Service Integration Department manages multiple supplier services and integrates them into single business facing IT organization. It strives to achieve the strategic imperatives by using a highly responsive product-centric organization and assures provision of an outstanding and consistent IT service and user experience. It owns ServiceNow...

  • SIAM Product/Service Excellence – Experience and Data

    1 tydzień temu

    Kraków, Lesser Poland Hitachi Careers Pełny etat

    Description The Service Integration Department manages multiple supplier services and integrates them into single business facing IT organization. It strives to achieve the strategic imperatives by using a highly responsive product-centric organization and assures provision of an outstanding and consistent IT service and user experience. It owns ServiceNow...

  • SIAM Product/Service Excellence – Experience and Data

    3 tygodni temu

    Kraków, Lesser Poland Hitachi Careers Pełny etat

    Description The Service Integration Department manages multiple supplier services and integrates them into single business facing IT organization. It strives to achieve the strategic imperatives by using a highly responsive product-centric organization and assures provision of an outstanding and consistent IT service and user experience. It owns ServiceNow...

  • SIAM Product/Service Excellence Lead – Experience and Data

    1 tydzień temu

    Kraków, Lesser Poland HITACHI ENERGY SERVICES SP. Z O.O. Pełny etat

    Description : The Service Integration Department manages multiple supplier services and integrates them into single business facing IT organization. It strives to achieve the strategic imperatives by using a highly responsive product-centric organization and assures provision of an outstanding and consistent IT service and user experience. It owns...

  • SIAM Product/Service Excellence Lead – Experience and Data

    1 tydzień temu

    Kraków, Lesser Poland Hitachi ABB Power Grids Pełny etat

    The Service Integration Department manages multiple supplier services and integrates them into single business facing IT organization. It strives to achieve the strategic imperatives by using a highly responsive product-centric organization and assures provision of an outstanding and consistent IT service and user experience. It owns ServiceNow Platform and...

  • Application Manager

    1 tydzień temu

    Kraków, Lesser Poland Advisory Group TEST Human Resources Pełny etat

    Application Manager (Procurement tools)Recruitment forOur Client operates as an international organization with a worldwide delivery structure providing business services in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT. It's our goal to harmonize and standardize processes and to continuously make them more...

  • Siam Product Expert – End User Experience

    1 tydzień temu

    Kraków, Lesser Poland Hitachi Energy Services Sp. Z O.o. Pełny etat

    Technologies-expected : Service NOW about-project : The Service Integration Department manages multiple supplier services and integrates them into single business facing IT organization.It strives to achieve the strategic imperatives by using a highly responsive product-centric organization and assures provision of an outstanding and consistent IT service...

  • Cybersecurity Service Manager

    1 tydzień temu

    Kraków, Lesser Poland HSBC Service Delivery (Polska) Sp. z o.o. Pełny etat

    Cybersecurity Service Manager - ServiceNow Kraków, Lesser Poland Voivodeship Cybersecurity Service Manager - ServiceNowOperating systemWindowsAbout the projectManage the Service Now Product Modules in the areas of ITSM, ITBM, Performance Analytics, CMDB, Business Portfolio, Knowledge Management, Continuous Improvement, Resource / Service Cost Management &...

  • Delivery and Strategy Manager

    1 tydzień temu

    Kraków, Lesser Poland HSBC Service Delivery Pełny etat

    Delivery and Strategy Manager Kraków, małopolskie Some careers shine brighter than others.If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take...

  • Service Delivery Manager

    1 tydzień temu

    Kraków, Lesser Poland Relativity Pełny etat

    Location: Hybrid Krakow Department: Relativity Service Delivery Work Status: Full-time Location Type: Hybrid Overview Here at Relativity we prioritize flexibility and work-life harmony. Our Hybrid work environment provides options tailored to your role and location, aiming to enhance engagement, connectivity, and productivity.Join us to experience a...

  • Service Delivery Manager

    1 tydzień temu

    Kraków, Lesser Poland Comarch Pełny etat

    Service Delivery Manager Kraków, małopolskie Service Delivery Manager Kraków Kraków, małopolskie, Polska Obowiązki Zarządzanie projektem utrzymania usług informatycznychNadzór nad terminową realizacją zadań, w tym monitorowanie postępów prac oraz weryfikacja zadań w zakresie realizowanego projektuBudowanie trwałych relacji z klientem i...

  • Software Engineer Manager

    1 tydzień temu

    Kraków, Lesser Poland HSBC Service Delivery Pełny etat

    Some careers shine brighter than others.If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.Your career opportunityHSBC Markets &...

  • Service Delivery Manager

    1 tydzień temu

    Kraków, Lesser Poland Relativity Pełny etat

    Here at Relativity we prioritize flexibility and work-life harmony. Our Hybrid work environment provides options tailored to your role and location, aiming to enhance engagement, connectivity, and productivity.Join us to experience a culture of collaboration and innovation, where connecting in-person adds value to our collective growth. Let's work...

  • Service Delivery Manager

    1 tydzień temu

    Kraków, Lesser Poland Relativity Pełny etat

    Location: Hybrid KrakowDepartment: Relativity Service DeliveryWork Status: Full-timeLocation Type: HybridOverviewHere at Relativity, we value flexibility and work-life balance. Our hybrid work environment offers tailored options for your role and location to boost engagement and productivity. Join us for a collaborative and innovative culture where...

  • Europe Project Manager IRR

    1 tydzień temu

    Kraków, Lesser Poland HSBC Service Delivery Pełny etat

    Some careers shine brighter than others.If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.Your career opportunityThis role is...

  • Europe Programme Manager IRR

    1 tydzień temu

    Kraków, Lesser Poland HSBC Service Delivery Pełny etat

    Some careers shine brighter than others.If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.Your career opportunityThis role is...

  • Service Delivery Manager

    1 tydzień temu

    Kraków, Lesser Poland Crossweb Pełny etat

    Przyjazna atmosfera pracy w zgranych zespołach, o co dbamy m.in. poprzez udział w imprezach integracyjnych czy wspólnych inicjatywach dla lokalnych społeczności Budżet eventowyMożliwość udziału w akcjach i wydarzeniach promujących aktywny tryb życia (np. Mundial Comarch, Comarch ONrun/ONbike) Budżet rozwojowyMożliwość rozwoju zawodowego...

  • Automation Services Manager

    1 tydzień temu

    Kraków, Lesser Poland HSBC Service Delivery (Polska) Sp. z o.o. Pełny etat

    technologies-expected :Microsoft Power BIPower Automate DesktopPower Appsabout-project :In Wholesale, we heavily use Power Platform (i. e. PowerApps, Power Automate Desktop, Power BI, etc. ) to deliver our solutions. These solutions should follow software development best practices and governance including sound design, well-written code with appropriate...