IT Support Specialist

2 tygodni temu

Kraków, Lesser Poland CANPACK Pełny etat

Key responsibilities:

  • Ongoing technical support for end users, as the first and second level of support, in particular:
  • Solving hardware and application problems on workstations, video-conferences, TVs, printers, and mobile phones, etc.
  • Resolving network-related problems, such as connectivity issues and access to network resources.
  • Repair of computer hardware
  • Employee training in the use of utility applications operating in the Group
  • Preparation of computer equipment for the end user
  • Registering and handling service requests with use of ITSM tools
  • Collaborating with other IT teams to solve more complex issues.
  • Forwarding reports to the Third Support Level
  • Implementation of solutions provided by the Third Support Level
  • Introducing changes in the configuration and modernization of elements included in the IT technical infrastructure
  • Monitoring and maintaining computer hardware (computers, printers, mobile phones, video conferencing terminals, UPS power supplies) and performing software updates on workstations.
  • Acting as the next level of escalation for pending or escalating service calls
  • Providing opinions on repair, modernization, decommissioning, and procurement of computer hardware and software.
  • Creating and updating technical documentation.
  • Deepening knowledge of new hardware and application solutions emerging in the IT market.
  • Maintaining detailed records of computer equipment and installed software.
  • Cooperating with suppliers and service technicians of hardware and software manufacturers regarding service agreements and warranties.
  • Participating in IT projects.
  • Working closely with other IT departments.

Expectations:

  • Higher education in IT or related field.
  • Minimum 1-2 years of experience in a similar position.
  • Very good knowledge of Microsoft operating systems and popular applications/related solutions.
  • Familiarity with Microsoft solutions such as Windows 7/10/11, SCCM, and O365 would be an additional advantage.
  • Knowledge of Android and iOS systems with MDM technology.
  • Familiarity with personal and portable computer architecture
  • Basic knowledge of computer networks
  • Strong problem-solving skills
  • Multitasking ability and working well under time pressure and stress
  • For working with Polish and English-speaking users, Polish and English language proficiency - minimum B2 level in both speaking and writing.

We offer:

  • 1-year contract
  • An opportunity to work in a successful, internationally growing company
  • Real influence on company results and development
  • A wonderful and friendly work culture and environment
  • Private medical care for your well-being
  • Retirement plan, insurance plan, and an attractive annual bonus based on performance
  • The possibility of working in a hybrid model: 1/2 day remote work, 3/4 days in the office

  • Technical support specialist with french

    4 tygodni temu

    Kraków, Lesser Poland Braver It SpÓŁka Akcyjna Pełny etat

    Technologies-expected : Azureresponsibilities : Join our team as a Technical Support Specialist Kickstart your journey with comprehensive training that hones your skills in Azure, Cloud, and Microsoft technologies. Engage with our international clients, delivering top-notch technical support in English and French. We offer a unique opportunity for stable...

  • Technical support specialist with french

    1 miesiąc temu

    Kraków, Lesser Poland Braver It SpÓŁka Akcyjna Pełny etat

    Technologies-expected : Azureresponsibilities : Join our team as a Technical Support Specialist Kickstart your journey with comprehensive training that hones your skills in Azure, Cloud, and Microsoft technologies. Engage with our international clients, delivering top-notch technical support in English and French. We offer a unique opportunity for stable...

  • Senior IT Support

    2 tygodni temu

    Kraków, Lesser Poland Bloober Team S.A. Pełny etat

    Senior IT Support - Jira Specialist Kraków Kraków, Lesser Poland Voivodeship, Polska Jeśli szukasz czegoś więcej niż tylko miejsca pracy, jeśli chcesz być współtwórcą, a nie tylko kolejnym trybikiem w wielkiej maszynie, jeśli chcesz zapisać się w historii branży gier współtworząc wielkie produkcje - przeczytaj to...

  • IT Support Specialist

    2 tygodni temu

    Kraków, Lesser Poland Horizon Behavioral Health Pełny etat

    Horizon Behavioral Health will be one of the participating Employers in ourMay 21st Multi-Employer Hiring Event and Resources Job Fair here at the Virginia Works - Lynchburg Center in our parking lot on Tuesday, May 21stfrom 10AM-2PM.Make sure your Virginia Workforce Connection (VWC) account -is updated, and you are fully registered.For a complete list of...

  • Master Data Support Specialist

    2 tygodni temu

    Kraków, Lesser Poland Intersnack Pełny etat

    We are looking for a skilled professional to join our expanding IT team:We are on the hunt for a talented Master Data Support Specialist who can help maintain data standards, support the global Intersnack IT system, and ensure a smooth roll-out across different regions and business units. Come onboard to be part of our technological advancements and enhance...

  • Senior IT Support

    2 tygodni temu

    Kraków, Lesser Poland Bloober Team S.A. Pełny etat

    Senior IT Support & Jira Specialist Kraków Kraków, Województwo małopolskie, Polska Jeśli szukasz czegoś więcej niż tylko miejsca pracy, jeśli chcesz być współtwórcą, a nie tylko kolejnym trybikiem w wielkiej maszynie, jeśli chcesz zapisać się w historii branży gier współtworząc wielkie produkcje - przeczytaj to ogłoszenie.Bloober Team...

  • IT Specialist

    2 tygodni temu

    Kraków, Lesser Poland Lundbeck Pełny etat

    Are you into IT, customer service-oriented, and skilled in communication? Want to join a global, multilingual Team and work in an international setting?If this resonates with you, consider joining Lundbeck in Krakow, a certified Great Place to Work and Poland's Best Employer, to bring your expertise to the team.Opportunity OverviewThis role involves...

  • It support engineer with german

    11 godzin temu

    Kraków, Lesser Poland ITeamly Pełny etat

    Hi Join us in i Teamly Your responsibilities: Join our dynamic team in the modern Krakow office as an Azure Support Specialist At the beginning of our collaboration, we offer you training that will genuinely enhance your skills, making it an excellent start to your career path. The training focuses on areas such as Azure, Networking, Active Directory. Your...

  • IT Specialist

    2 tygodni temu

    Kraków, Lesser Poland Lundbeck Pełny etat

    Are you passionate about IT, customer-oriented, and skilled in communication? Do you want to be part of a diverse, multilingual team and thrive in an international setting?The role's significance - why is this a fantastic opportunity?In this position, your main responsibility will be to provide IT support to Lundbeck staff and external consultants globally...

  • Technical Support Specialist

    2 tygodni temu

    Kraków, Lesser Poland Autodesk, Inc. Pełny etat

    Technical Support Specialist - Revit/Fab page is loaded Technical Support Specialist - Revit/Fab Apply locations Kraków, POL time type Full time posted on Posted 2 Days Ago job requisition id 24WD79175 Job Requisition ID # 24WD79175Position overviewWe are hiring a Technical Support Specialist to join our friendly team of tech enthusiasts assisting...

  • Application Support Specialist

    2 tygodni temu

    Kraków, Lesser Poland ABB Schweiz AG Pełny etat

    Application Support Specialist - internshipAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.That's our story. Make it your story.This...

  • IT Service Desk Specialist

    2 tygodni temu

    Kraków, Lesser Poland International Paper Pełny etat

    IT Service Desk Specialist Opis: IT Service Desk Specialist Location – Kraków We offer You would provide technical support and incident management to users of IT systems and peripheral equipment company wide. You would be responsible for receiving, entering, troubleshooting, prioritizing, escalating, and updating all IT incidents involving...

  • Product Support Specialist

    2 tygodni temu

    Kraków, Lesser Poland Brown Brothers Harriman & Co. Pełny etat

    Product Support Specialist page is loaded Product Support Specialist Apply locations Krakow time type Full time posted on Posted 2 Days Ago job requisition id 62084 At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your...

  • Azure Support Specialist With Portuguese

    2 tygodni temu

    Kraków, Lesser Poland ITEAMLY SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ Pełny etat

    Technologies-expected : Microsoft Azure Active Directory technologies-optional : SQL Power Shell Windows Server about-project : Join our dynamic team in the modern Krakow office as an Azure Support Specialist responsibilities : At the beginning of our collaboration, we offer you training that will genuinely enhance your skills, making it an excellent start...

  • Azure support specialist with portuguese

    2 tygodni temu

    Kraków, Lesser Poland Iteamly SpÓŁka Z OgraniczonĄ OdpowiedzialnoŚciĄ Pełny etat

    Azure Support Specialist with Portuguese Miejsce pracy: Kraków Technologies we useExpectedMicrosoft AzureActive DirectoryOptionalSQLPower ShellWindows ServerOperating systemWindowsAbout the projectJoin our dynamic team in the modern Krakow office as an Azure Support SpecialistYour responsibilitiesAt the beginning of our collaboration, we offer you training...

  • Azure support specialist with portuguese

    1 miesiąc temu

    Kraków, Lesser Poland Iteamly SpÓŁka Z OgraniczonĄ OdpowiedzialnoŚciĄ Pełny etat

    Azure Support Specialist with Portuguese Miejsce pracy: Kraków Technologies we useExpectedMicrosoft AzureActive DirectoryOptionalSQLPower ShellWindows ServerOperating systemWindowsAbout the projectJoin our dynamic team in the modern Krakow office as an Azure Support SpecialistYour responsibilitiesAt the beginning of our collaboration, we offer you training...

  • Azure support specialist with portuguese

    4 tygodni temu

    Kraków, Lesser Poland Iteamly SpÓŁka Z OgraniczonĄ OdpowiedzialnoŚciĄ Pełny etat

    Azure Support Specialist with Portuguese Miejsce pracy: Kraków Technologies we useExpectedMicrosoft AzureActive DirectoryOptionalSQLPower ShellWindows ServerOperating systemWindowsAbout the projectJoin our dynamic team in the modern Krakow office as an Azure Support SpecialistYour responsibilitiesAt the beginning of our collaboration, we offer you training...

  • Application Support Specialist

    2 tygodni temu

    Kraków, Lesser Poland Traveltechessentialist Pełny etat

    Flight Itinerary (About The Role)As an Application Support Specialist in the IT airline industry, you will be at the forefront of ensuring the uninterrupted operation of our critical software systems. You will have the opportunity to showcase your problem-solving skills, working diligently to resolve technical issues, and providing essential support to...

  • Deployment Management Specialist

    2 tygodni temu

    Kraków, Lesser Poland Intersnack IT KG Pełny etat

    We want you to grow with us:We are expanding our dynamic IT team and looking for a Deployment Management Specialist to join us. Your role will be crucial in overseeing the seamless deployment of our ERP solutions, ensuring efficient coordination between development teams, and engaging with both technical and business stakeholders. What we can offer: This...

  • Product Support Specialist

    2 tygodni temu

    Kraków, Lesser Poland Brown Brothers Harriman Pełny etat

    At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application What You Can Expect At BBH: If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You...