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AI ServiceNow Consultant
2 tygodni temu
We have reasons to be proud
In 2010, we were the first in Poland to start the journey with ServiceNow - a complex cloud platform that is already used by almost 7,000 companies around the world.
Today, we are one of the leading ServiceNow partners in Europe, serving customers regardless of latitude.
We have the unique ServiceNow Elite Partner status. We lead the demanding projects, both implementation and development. Our main specializations are ITSM, CSM, ITOM, CMDB, Sec Ops, AppEngine, GRC. We bring together real professionals and the greatest ServiceNow enthusiasts. Our team currently consists of over 100 specialists with high competences confirmed by the certificates required by ServiceNow.
The company's headquarters is in Poznań, but we also have offices in Wrocław, Toruń, Warsaw and Luxembourg.
Min. 3 years professional experience in business and process analysis, implementation and maintenance of the ServiceNow platform
Implementation experience based on ITIL and/or SCRUM methodology
ServiceNow System Administrator Certification
Outstanding communication skills (both written and spoken) covering all levels of management as well astechnical and business roles
Ability to explain and paraphrase requirements and make technical assessmentsExcellent English and Polish skills - C1 is a must
Ability to work in a team and coordinate activities at various stages of projects
Proactivity, focusing on solving problems and finding improvements
Willingness to learn and constantly discover new areas
Excellent analytical skills
Availability to occasional business trips
Willingness to get experience with AI-based solutions and generative AI technologies on the Now Platform
Responsibilities
Working closely with customers to identify and translate their business and technical requirements to be implemented by delivery teams
Preparing and running workshops, trainings, presentations, consultations, analyses and implementation concepts, collecting feedback from customers
Defining solution architecture, using out-of-the-box components and plugins, as well as custom features, advising customers on best approach
Cooperation in terms of designing, configuring, developing and testing proposed solutions
Assessing and producing all relevant technical and customer-facing documentation
Close cooperation with the internal project team
Delivering technical consulting services to activate, configure, integrate and customize ServiceNow products, using configuration and if required, scripting
Coaching and mentoring other delivery team members, sharing ServiceNow best practices and knowledge
Employment contract or B2B cooperation
Work with the prestigious and fastest growing cloud platform in the world
Gaining experience in selectServiceNow products
Development in the area of designing Service Management solutions using cloud computing and SaaS
Gaining experience in the design and implementation of IT processes, Enterprise Service Management solutions, project implementation in international teams
Guaranteed training budget andfull reimbursement of all required certificates
Relaxed workplace, non-corporate style, flexible work hours and a hybrid mode
Direct access toknowledge portals and knowledge events
Private medical care, sports card, integration events and other perks
ITIL certificate
Bachelor's degree in computer science or computing-related fields
Ability to create Web Services – REST, SOAP
Experience in design, implementation and management of databases
Experience in creating database-based applications
Experience with AI-based solutions
Experience with Generative AI technologies on the Now Platform
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