Customer Care with German and English

2 tygodni temu


Warszawa, Mazovia, Polska Michael Page Pełny etat

Operation Monitoring:

  • Tracking and analyzing alerts, implementing actions to resolve them.
  • Analyzing and monitoring the integration of customer needs and logistic planning.
  • Responding to discrepancies in forecasts and managing inventory.

Customer Inquiry Management:

  • Registering and analyzing customer inquiries and complaints.
  • Providing solutions and resolving issues.
  • Communicating with customers, tracking progress, and finalizing matters.

Customer Relationship Optimization:

  • Understanding the customer's language and adapting communication accordingly.
  • Comprehending the customer's organization to take appropriate actions.
  • Ensuring proper and regular communication about forecast reliability.
Join brand new Customer Care structure|Very good knowledge of German and English is a must.
  • Customer-Centric: Exceptional ability to understand and meet customer needs.
  • Teamwork Oriented: Eager to work collaboratively and skilled in effective teamwork.
  • Agile and Adaptable: Quick to adapt in fast-changing environments.
  • Clear Communicator: Proficient in expressing thoughts and ideas, both verbally and in writing.
  • Language Skills: Fluent in both English and German.
  • Highly competent in computer usage.
  • Comprehensive private medical care through LuxMed, with the option to include family members.
  • Partial contribution towards a Multisport Card.
  • Access to a variety of benefits with the MyBenefit Cafeteria pass.
  • Attractive bonus scheme.
  • Christmas vouchers.
  • Convenient lunch card system.
  • Participation in the Shareholders Plan for investment opportunities.
  • Attractive discounts on the company's range of products.


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