Solution Expert with German and English

2 tygodni temu


Warszawa, Mazovia, Polska Diebold Nixdorf Pełny etat

JOB DESCRIPTION

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.

Due to continued growth, we are looking for a Solution Expert with German and English to provide support to Diebold Nixdorf Service Operations and local service Partners. As part of this team, you will deal with all technical problems and identify solutions for numerous Diebold Nixdorf system and third-party products in close cooperation with Field Processes and Tools - Product Support. You will be the first point of contact for our senior field service engineer in case of Hard-or Software problems.

RESPONSIBILITIES

  • Creating, reviewing and improving technical documentation and problem reports
  • Assisting in customer project piloting for moderately complex products
  • Assuming responsibility for complex tasks relating to the management and further development of the group's internal processes
  • Supporting a medium/large-sized product range, not just in terms of the number of products but also in terms of their complexity and similarities to other supported products
  • Processing support inquiries from local partners and local Service Operations. This includes activities such as: analysis of empirical errors, evaluation of trace and log files, on-site system repair in escalation cases
  • Monitoring (complex) product benchmarks (e.g. failure frequency). Generating corresponding evaluations and statistics and forwarding them to the appropriate party for resolution (Field Processes and Tools - Product Support, Professional Services, etc.)
  • Manage all technical aspects for assigned products from introduction to the local market till end of service

QUALIFICATIONS

  • Working experience in technical functions
  • Advanced spoken and written German (at least C1 level) and English (at least B2 level)
  • Network knowledge (topology, router, switch, proxy, routing, VLANs, DNS, DHCP) and scripting language for windows
  • Experience in administration of customer IT infrastructure
  • Understanding of Service Desk (area) general processes

We offer you:

  • Contract of employment
  • Trainings from the first day of work
  • Insight and Knowledge of cutting-edge technologies
  • Various options for personal development (career paths, internal recruitment, trainings, assisting ad hoc projects etc.)
  • Possibility to use foreign languages on a daily basis
  • Teamworking and supportive atmosphere
  • Wide range of benefits:
  • life insurance,
  • private medical care,
  • Multisport card,
  • 26 days of holiday regardless seniority,
  • over 8000 industry recognised certified trainings,
  • possibility of full remote work,
  • employee referral programme etc.

Solution Expert with German and English

Aplikuj



  • Warszawa, Mazovia, Polska Diebold Nixdorf Pełny etat

    Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.Due to continued growth, we are looking for a Solution Expert with English...


  • Warszawa, Mazovia, Polska Iron Mountain Pełny etat

    At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.We provide expert, sustainable...


  • Warszawa, Mazovia, Polska Iron Mountain Pełny etat

    At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.We provide expert, sustainable...


  • Warszawa, Mazovia, Polska Iron Mountain Pełny etat

    At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.We provide expert, sustainable...


  • Warszawa, Mazovia, Polska Andersen Pełny etat

    SummaryThe tech company Andersen is looking for a Technical Support L1 proficient in German and English to join a major project for a UK client. The client is a top player in managing a chain of pubs and restaurants in the UK, offering diverse dining experiences through well-known brands while focusing on excellent service and quality. Established in 1898,...


  • Warszawa, Mazovia, Polska Michael Page Pełny etat

    Operation Monitoring:Tracking and analyzing alerts, implementing actions to resolve them.Analyzing and monitoring the integration of customer needs and logistic planning.Responding to discrepancies in forecasts and managing inventory.Customer Inquiry Management:Registering and analyzing customer inquiries and complaints.Providing solutions and resolving...

  • Solution Designer

    2 tygodni temu


    Warszawa, Mazovia, Polska dbschenker Pełny etat

    Your Responsibilities:You proactively set impulses and collaborate with stakeholders to meet business ambitionsYou support, analyze, and test specifications, coming up with alternative solutionsYou align with different teams to improve day-to-day work processesYou monitor solution success and drive continuous improvementYou take responsibility for your...


  • Warszawa, Mazovia, Polska Mars, Incorporated and its Affiliates Pełny etat

    Job Description:Junior MyP&O Operation Analyst with French/English or German/English* Contract by an external partner (12 months)in Mars Global ServiceMyP&O (HR) DepartmentLocation: WarsawHybrid workingWhat will be your key responsibilities?Resolve inquiries through various intake channels (Phone, Webchat & Business Tickets) regarding HR Programs, Policies,...


  • Warszawa, Mazovia, Polska L.M. GROUP POLAND Sp. z o.o. Pełny etat

    We are an international recruitment agency founded in 1987, present in Poland since 2014. We specialize in recruiting for permanent and temporary positions. Our headquarters are located in Poznań, and we also have branches in Warsaw, Gdańsk, and Wrocław.Currently, we are looking for SAS with German language skills for one of our globally-reaching clients...


  • Warszawa, Mazovia, Polska Michael Page Pełny etat

    About Our Client Our client is a globally recognized and esteemed brand in the manufacturing industry. They are currently focusing on developing a new Customer Service hub in Warsaw. Offering a hybrid work model, they also provide promising opportunities for internal growth within the organization. This dedicated unit specializes in serving business...


  • Warszawa, Mazovia, Polska Diebold Nixdorf Pełny etat

    Team Manager Order to Invoice with German and English Warszawa Team Manager Order to Invoice with German and English Warszawa Warszawa, mazowieckie, Polska Team Manager Order to Invoice with German and English Your responsibilities As a Team Manager Order to Invoice (OTI) at Diebold Nixdorf's Global Business Services (GBS) in Warsaw Delivery Center, you...


  • Warszawa, Mazovia, Polska Randstad Polska Sp. z o.o. Pełny etat

    Posługujesz się biegle językiem niemieckim? Sprawnie komunikujesz się w języku angielskim? Posiadasz doświadczenie zdobyte na podobnym stanowisku? Mamy pracę dla Ciebie na stanowisku Service Desk Specialist with German and English w organizacji specjalizującej się w dostarczaniu rozwiązań technologicznych dla sektorów: bankowego, finansowego oraz...


  • Warszawa, Mazovia, Polska Randstad Pełny etat

    Posługujesz się biegle językiem niemieckim? Sprawnie komunikujesz się w języku angielskim? Posiadasz doświadczenie zdobyte na podobnym stanowisku? Mamy pracę dla Ciebie na stanowisku Service Desk Specialist with German and English w organizacji specjalizującej się w dostarczaniu rozwiązań technologicznych dla sektorów: bankowego, finansowego oraz...


  • Warszawa, Mazovia, Polska Diebold Nixdorf Pełny etat

    Senior Sales and Business Operations Specialist with German (O2C) Warszawa, mazowieckie Senior Sales and Business Operations Specialist with German (O2C) Warszawa Warszawa, mazowieckie, Polska Senior Sales and Business Operations Specialist with German (O2C) Your responsibilities Provides end-to-end customer support in the following areas: (1) contract and...

  • Solution Specialist

    2 tygodni temu


    Warszawa, Mazovia, Polska Eplass Pełny etat

    Want to work in a culture built on mutual trust and respect? How about having the freedom to make work fit into your life (and not the other way round)? A career with Thinkproject could be just the opportunity you're looking for.What do we do?Thinkproject is a European market-leader in digitalisation tools for construction companies. It sounds complex, but...


  • Warszawa, Mazovia, Polska Bosch Polska Pełny etat

    Product and Solution Excellence ConsultantWe are looking for a person, who will join Business Operations Tribe at Bosch Digital (cross functional unit) - which enables Bosch Digital to deliver software faster, more reliable, with higher quality and a more efficient and effective lifecycle management while fostering a culture of collaboration and continuous...


  • Warszawa, Mazovia, Polska Pfizer Pełny etat

    Safety Surveillance Associate with English and German page is loaded Safety Surveillance Associate with English and German Bewerben locations Poland - Warsaw time type Vollzeit posted on Gestern ausgeschrieben job requisition id Pfizer is excited to present an opening for an enthusiastic, talented, dynamic, international mind-set and motivated Safety...


  • Warszawa, Mazovia, Polska Bosch Pełny etat

    Job Description We are looking for a person, who will join Business Operations Tribe at Bosch Digital (cross functional unit) - which enables Bosch Digital to deliver software faster, more reliable, with higher quality and a more efficient and effective lifecycle management while fostering a culture of collaboration and continuous improvement. In this...


  • Warszawa, Mazovia, Polska SIX Payment Services Pełny etat

    Premium Customer Service Specialist with German, English and Polish Date posted 12/08/ Location Warsaw | Poland Company Worldline This is WorldlineWe are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your...


  • Warszawa, Mazovia, Polska Diebold Nixdorf Pełny etat

    Team Manager Order to Invoice with German and EnglishYour responsibilitiesAs a Team Manager Order to Invoice (OTI) at Diebold Nixdorf's Global Business Services (GBS) in Warsaw Delivery Center, you will play a pivotal role in ensuring the smooth execution of the end-to-end OTI process. This position is ideal for candidates with more than 3 years of relevant...