Team Manager Order to Invoice with German and English

2 tygodni temu

Warszawa, Mazovia, Polska Diebold Nixdorf Pełny etat

Team Manager Order to Invoice with German and English

Your responsibilities

  • As a Team Manager Order to Invoice (OTI) at Diebold Nixdorf's Global Business Services (GBS) in Warsaw Delivery Center, you will play a pivotal role in ensuring the smooth execution of the end-to-end OTI process. This position is ideal for candidates with more than 3 years of relevant experience and a strong interest in business administration or finance. You will be responsible for managing various aspects of the OTI process for number of entities, including order processing and invoicing, while maintaining a high level of accuracy and customer satisfaction.
  • Oversee and manage the complete Order to Invoice (OTI) process for the assigned entities
  • Supervise and manage a team of OTI specialists
  • Motivate, coach and develop team members, ensure appropriate training and knowledge level
  • Monitor, interpret and report team key performance indicators (KPIs)
  • Perform quality assurance checks to ensure adherence to the Group's controls, policies and procedures
  • Serve as key liaison with internal and external customers to obtain information and/or address service and process issues
  • Support the team's operational tasks if necessary (e.g. enter, track and manage customer orders in relevant systems and databases)
  • Support internal and external audit requirements in relation to OTI process
  • Drive continuous improvement and standardization of OTI process

Our requirements

  • Leadership skills: confident in leading meetings, drive for results, effective planning/prioritization, project and change management
  • Sound knowledge of SAP ERP, especially modules SD and MM
  • Ability to communicate orally and in writing in German (B2/C1) and in English
  • University degree with a focus on finance, accounting, business administration or a related field
  • 3+ years of relevant experience in a Shared Services environment
  • Subject matter expertise in the Order to Invoice domain, with solid knowledge and understanding of processes around Order Capture and Management
  • Sound knowledge of MS Office package (especially Excel) to work with large datasets
  • Strong analytical, problem solving and communication skills
  • Ability to evaluate process effectiveness and determine appropriate improvements
  • Willingness to adapt to changing processes and learn new tools and systems

What we offer

  • Contract of employment
  • Trainings from the first day of work
  • Insight and Knowledge of cutting-edge technologies
  • Various options for personal development
  • Possibility to use foreign languages on a daily basis
  • Teamworking and supportive atmosphere
  • Wide range of benefits:
  • life insurance
  • private medical care
  • Multisport card
  • over 8000 industry recognised trainings
  • possibility of hybrid work
  • employee referral programme etc

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