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Team Manager Order to Invoice with German and English
2 tygodni temu
Warszawa
Warszawa, mazowieckie, Polska
Team Manager Order to Invoice with German and English
Your responsibilities
- As a Team Manager Order to Invoice (OTI) at Diebold Nixdorf's Global Business Services (GBS) in Warsaw Delivery Center, you will play a pivotal role in ensuring the smooth execution of the end-to-end OTI process. This position is ideal for candidates with more than 3 years of relevant experience and a strong interest in business administration or finance. You will be responsible for managing various aspects of the OTI process for number of entities, including order processing and invoicing, while maintaining a high level of accuracy and customer satisfaction.
- Oversee and manage the complete Order to Invoice (OTI) process for the assigned entities
- Supervise and manage a team of OTI specialists
- Motivate, coach and develop team members, ensure appropriate training and knowledge level
- Monitor, interpret and report team key performance indicators (KPIs)
- Perform quality assurance checks to ensure adherence to the Group's controls, policies and procedures
- Serve as key liaison with internal and external customers to obtain information and/or address service and process issues
- Support the team's operational tasks if necessary (e.g. enter, track and manage customer orders in relevant systems and databases)
- Support internal and external audit requirements in relation to OTI process
- Drive continuous improvement and standardization of OTI process
Our requirements
- Leadership skills: confident in leading meetings, drive for results, effective planning/prioritization, project and change management
- Sound knowledge of SAP ERP, especially modules SD and MM
- Ability to communicate orally and in writing in German (B2/C1) and in English
- University degree with a focus on finance, accounting, business administration or a related field
- 3+ years of relevant experience in a Shared Services environment
- Subject matter expertise in the Order to Invoice domain, with solid knowledge and understanding of processes around Order Capture and Management
- Sound knowledge of MS Office package (especially Excel) to work with large datasets
- Strong analytical, problem solving and communication skills
- Ability to evaluate process effectiveness and determine appropriate improvements
- Willingness to adapt to changing processes and learn new tools and systems
What we offer
- Contract of employment
- Trainings from the first day of work
- Insight and Knowledge of cutting-edge technologies
- Various options for personal development
- Possibility to use foreign languages on a daily basis
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