Solution Specialist
2 tygodni temu
What do we do?
Thinkproject is a European market-leader in digitalisation tools for construction companies. It sounds complex, but we'll explain further Construction companies used to use manual administration and physical paperwork for projects (sometimes hundreds of thousands of bits of paperwork for one project). Using our construction intelligence solutions, businesses can go digital, which benefits everyone from the construction companies to the wider public.
Our mission is to deliver digitalisation to make a safer, healthier and more sustainable AECO (Architecture, Engineering, Construction, Operations) industry. This is a really exciting time to join our company, since our founding in 2000 we have gone from strength-to-strength and have lots of exciting developments coming up soon that you could be a part of.
Location: Warsaw OR Bucharest
Department: Services
Contract: PermanentWhat your day will look like
- Fluent German and English language skills
- Analyse and synchronise customer requirements in direct coordination with the customer
- Develop individual, technical solutions using flexible configurable software based on customer requirements
- Test the solution from the user's point of view, document the procedure and support the user in the independent use of the software
- Technical implementation of a solution
- Responsible for support in the assigned customer areas and solve support requests
- Support of the Delivery team and the Technical Consultantin the initialization phase, as well as regular communication with the Technical Consultanton the process status
- Document issues and problems for input to the development of the configurations and to further improve solution quality
- In consultation with the responsible Technical Consultant, make changes and extensions to the flexible configured modules and quickly find solutions to problems that arise during the project
- Plan and host trainings (classroom and online) as well as adapting and developing of training content
- Work closely with internal stakeholders (e.g. (pre)sales, Technical Consulting) and advise on technical feasibility
- Act as internal product expert to support and train internal functions on technical possibilities (e.g. Academy, Support, Sales)
- Previous experience in a solution specialistrole is a plus
- Strong understanding of web-based technologies
- Excellent communication skills, with the ability to convey technical information to non-technical users effectively.
- Customer-focused mindset with a dedication to providing exceptional service.
- Ability to work independently and collaborative
We are a passionate bunch here. To join Thinkproject is to shape what our company becomes. We take feedback from our staff very seriously and give them the tools they need to help us create our fantastic culture of mutual respect. We believe that investing in our staff is crucial to the success of our business.Your contact:
Minette Tshibangu| T
Please submit your application, including salary expectations and potential date of entry, by submitting the form on the next page.
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