Technical Support Engineer with Spanish and English

3 tygodni temu


Wrocław Lower Silesia, PL MOVATE SP Z.O.O. Pełny etat

Operating system, WindowsYour responsibilities, Troubleshoot and resolve technical issues related to Hardware and Software products., Understand and maintain subject matter expertise of products, solutions, and policies of our client., Assist customers utilizing problem solving skills and customer empathy., Report bugs and trends to the necessary stakeholders and process/performance improvement suggestions to their manager.Fluency in Spanish and English is an absolute must., 2+ years technical support experience in supporting software, hardware, web-based solutions, or e-commerce platforms., Excellent verbal and written communication skills., Passion for helping people and solving problems., Proficient with Windows operating systems, mobile devices and cloud-based solutions., Strong comprehension of internet networking and routing., Strong analytical/troubleshooting skills., Proficiency with Microsoft Office., Strong interpersonal and communication skills, including excellent listening, conflict resolution and customer empathy., Ability to articulate at a technical level appropriate to the circumstance with varying levels of IT knowledge and skillset., Ability to perform assigned tasks and projects quickly, accurately, and professionally., Self-driven, ability to work independently and actively seeks out team needs and solution.What we offer, Full-time employment and competitive salary, International environmentBenefits, sharing the costs of sports activities, private medical care, life insurance, no dress code, redeployment package, extra leaveMOVATE SP Z.O.O., Movate is a part of a global information and communication technology company. We strongly believe our People are the reason for our success. Discover the idea of 'SMALLPORATION' and join our Team, “We don’t provide jobs, we provide careers.”, So, if you want to thrive with us, check out the below offer



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