Senior Client Manager

7 dni temu

Warszawa, Mazovia, Polska NTT Pełny etat

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can continue to grow, belong, and thrive.

Your career here is about believing in yourself and seizing new opportunities and challenges. It's about expanding your skills and expertise in your current role and preparing yourself for future advancements. That's why we encourage you to take every opportunity to further your career within our great global team.

Grow Your Career with NTT DATA

What you'll be doing

Key Roles and Responsibilities:

  • Take ownership and develop trust relationships to drive land, expansion and renewals within assigned accounts.
  • Provide guidance and secure clients satisfaction throughout the entire lifecycle of their buying process.
  • Work closely with NTT Ltd.'s go-to-market teams to execute company's strategic pursues.
  • Generate demand by assisting clients to identify current needs and effectively articulate how we can add value through our services and solutions.
  • Leverage strategic vendors relationships.
  • Use NTT Ltd.'s sales tools and methodology to effectively manage accounts, opportunities, pipelines and forecast.
  • Build enduring relationships and display an understanding of the client industry, business environment and strategy to identify current and future opportunities for NTT Ltd.
  • Develop and align governance and compliance policies in own practice area to identify and manage risk exposure liability.


Knowledge, Skills and Attributes:

  • Sales business acumen - Skills supporting successful selling through organizational and business outcome mindset. Success will require focusing on planning, leveraging tools and data, and concentrating on NTT Ltd business requirements. Developing the skills to understand your client's business (including commercial and financial aspects) to bring them value from NTT's portfolio of services.
  • Sales client engagement and management - Skills used to effectively manage and analyze the client's digital transformation journey, to improve relationships and drive sales growth. Success will require detailed understanding of client needs, effective sales planning, and building trust, all while managing the expectations. Developing the skills required to know your client, building effective and lasting relationships with them, and being seen as a trusted advisor.
  • Sales solution skills - Knowledge of NTT Ltd.'s offerings, client applications, use cases and market trends and the skill to apply them to individual client and prospect situations that positions the sales team member as an expert client advisor. Success will require the ability to link NTT Ltd offerings, including high-value services to specific client and prospect needs and outcomes.
  • Sales pursuit - Skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources to close sales opportunities.


Academic Qualifications and Certifications:

  • Relevant Degree or Advanced Diploma.
  • Post-graduate qualification would be advantageous.
  • Relevant vendor certifications.


Required Experience:

  • Seasoned experience with value-based selling.
  • Communication skills at the C-level and with top management.
  • Advanced sales and client engagement experience coupled with a good understanding of business, sourcing and technology market.
  • Advanced experience negotiating with clients and vendors.
  • Advanced experience with business-to-business sales techniques.
  • Advanced experience analysing commercial information.
  • Experience working with platform.

Workplace type:

Hybrid Working

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today

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