Senior Client Relationship Expert
2 tygodni temu
In 2002, Citi established its regional Commercial Cards business to cater to the ever-growing needs of its clients, providing Travel, B2B and Virtual card solutions. The regional EMEA business now covers more than 550 corporate clients, 45 markets with significant further expansion underway. The main responsibility for Regional Service Manager is to maintain, strengthen and grow the ongoing relationship with EMEA based Commercial Card Clients following set up by the implementation and provide a single point of contact for client queries and concerns. Day to day work consists of the following:
Responsibilities:
Requirements:
Fluent English and fluency in one of the following European languagespreferred (German, French) A minimum of 2 years of experience in business to business customer service, account management or sales Excellent Presentation & Communication Skills Highly articulate, with influential verbal skills and precise written skills Proven business maturity which results in gaining/maintaining credibility and respect with senior contacts at the client Strong MS Office and system skillsWe offer:
Competitive salary connected with annual salary review and discretionary annual performance bonus Social benefits (private healthcare, award winning pension scheme, multisport, life insurance, holiday allowance, anniversary program, competitive maternity and paternity scheme) Hybrid model of work – from modern offices and from home, flexible working hours Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage withStructured onboarding process and extensive training offering ( including Udemy, Degreed) Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas Unlimited development opportunities within Citi global network. Exposure to a wide range of internal stakeholders as well as to senior management#LI-EŁ1
Job Family Group:
Operations - Transaction Services
Job Family:
Cash Management
Time Type:
Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
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