Client Relationship Expert Commercial Cards

2 tygodni temu


Warszawa, Mazovia, Polska 11101 Citibank Europe plc Poland Pełny etat

This role is ideal for someone who wants to make sure transactions are handled accurately and timely with the Transaction Services team. The main goal is to investigate, analyze, and fix issues.

Responsibilities:

  • Create customized reports based on data analysis for transaction services
  • Monitor and investigate errors to comply with audit and control policies
  • Solve transaction service issues and use expertise to analyze complex situations
  • Be proactive in meeting transaction requests from both internal and external clients and vendors
  • Make strategic decisions based on a deep understanding of how the Cash & Trade operations team collaborates with other business units
  • Provide guidance and training to new team members when needed

Qualifications:

  • 2-5 years of experience in a similar role in trade/cash operations management
  • Strong verbal and written communication skills
  • Excellent communication and analytical abilities
  • Effective relationship management skills
  • High proficiency in Windows, MS Project, and MS Office Suite

What we Offer:

  • Competitive salary with annual reviews and discretionary performance bonuses
  • Various social benefits including private healthcare, pension scheme, life insurance, and more
  • Hybrid work model with flexibility between modern offices and home
  • Experience a diverse and supportive work environment with growth opportunities
  • Comprehensive onboarding and training programs including Udemy and Degreed
  • Encouragement for innovation and improvement in daily tasks
  • Possibility for development within Citi's global network
  • Interact with internal stakeholders and senior management



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