Comptryx Senior Specialist

4 tygodni temu

Warszawa, Mazovia, Polska Mercer Pełny etat

Mercer is seeking candidates for the following position based in the Warsaw office:

Comptryx Senior Specialist

What can you expect?

Client Solutions Team is a team of individuals whose shared goal is client satisfaction They support Mercer's consultants and clients across EMEA. As a CST team member you will act as a first point of contact for Mercer key membership Clients and provide expert advice on Mercer's products, prices, delivery dates, contracts, methodology and tools.

What's in it for you:

If you look for a global company where your career can develop, think in an innovative manner, search for a place where your ideas will be appreciated and implemented, focus on details, communicate openly and effectively, appreciate the feeling when you light up your client's day - this role is for you Take advantage of it and develop your professional career with our Client Solutions Team.

In addition:

  • Work in a truly international environment
  • Many development and on-the job learning opportunities
  • Stable employment and attractive benefits package including private healthcare, sports card, life insurance, savings plan, lunch card, language courses
  • Flexible working hours and possibility of working in a hybrid model


We will count on you to:

  • Develop and maintain day-to-day relationships with a portfolio of key membership clients
  • Provide advanced/proficient support in terms of data analysis and /or interpretation
  • Onboard and train new and existing Clients
  • Partner with the European Comptryx Manager and other internal stakeholders in market initiatives and development of our offering
  • Explore business development opportunities and provide sales leads to market consultants
  • Provide sales support to consultants (sales presentations, product information, and other ad hoc market requests) for European markets where Comptryx products are available

What you need to have:

  • Min. 2+ years of experience in customer support environment with proven experience in customer services, data analysis, market research, HR or compensation & benefits or similar roles
  • Fluency in English (sufficient for performing business presentations)
  • Proficiency in MS Office, especially MS Excel
  • Excellent communication skills and readiness to work in cross-cultural environment
  • Strong organizational, problem-solving, analytical and project coordination skills

What makes you stand out:

  • Very good knowledge of other European language
  • Mature and can-do approach, independence, proactive and self-motivation at work


If you would like to apply for this position, please fill in on-line application form and attach your CV in English.

Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Mercer's more than 25,000 employees are based in 44 countries and the firm operates in over 130 countries. Mercer is a business of Marsh & McLennan Companies (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people with 76,000 colleagues and annualized revenue approaching $17 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit Follow Mercer on Twitter @Mercer.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients regardless of their gender expression or identity, marital or civil partnership status, ethnic origin, nationality, age, background, disability, sexual orientation or beliefs. We are proud of our inclusive culture where everyone feels empowered to bring their whole selves to work and thrive. Learn more about our foundational values, mission and vision for the future by reviewing our Greater Good Policy.

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