Functional Analyst

4 tygodni temu

Gdańsk, Pomerania, Polska Arrow Electronics Pełny etat
Position:Functional AnalystJob Description:

At present, we have an excellent opportunity for a Functional Analyst. We are looking for a talented Functional professional with Trade Compliance knowledge to join our team and play an integral role in mapping the business and IT requirements and supporting enterprise-level applications. You must be a self-starter and comfortable in a fast-paced environment. You will be asked to work on a wide variety of tasks from 100% new development to bug fixes and maintenance. This includes working with the business and the technology areas to understand IT functionality and support requirements.

What You'll Be Doing

  • Analyze business requirements and tailor the use of the system to meet those objectives.
  • Manage communications, scheduling, and logistics for Trade Compliance projects.
  • Collaborate with vendor support on the resolution of application issues and system problems.
  • Communicate with external vendors and conduct joint solution reviews.
  • Analyze business requirements and translate them into functional specifications
  • Respond to and resolve system failures and performance issues.
  • Providing end-user support through investigating testing and driving incidents to completion. Meeting the incident SLAs.
  • Ability to analyze & resolve production support issues.
  • Coordinating with different client applications teams for their requirements to provide a common interface.
  • Actively drive issue resolution and closely monitor its progress.
  • Driving and supporting business + IT required reporting and alerts
  • Guide the technical team to deliver a flexible and scalable solution.
  • Resolve complex customer issues by recommending and implementing solutions.
  • Ensure instructional materials are accurate. Provide subject matter expertise and support for end-user training delivery.
  • Identify and recommend process improvements.
  • Appropriately communicate project status, escalate issues, and manage timelines and action items.
  • Participate in project kickoff activities and internal initiatives as required.
  • Prepare process flow mappins, user stories, business requirements, acceptance criteria, training material and other documentation to support the business and IT application.
  • Participate in functional level tests responsible for comparing actual results with expected results, for all projects including the Vendor patch updates, performance testing and regression testing.
  • Develop, document, and maintain best practices, project standards, procedures, application, quality objectives, and 'lessons learned', including metrics for assessment.
  • Analyze, design, construct, test, and implement system or application enhancements.
  • Perform other duties as assigned based on business needs: i.e., special projects, Enhancements etc.
  • Acts as a mentor for colleagues including team members and partners with less experience
  • Supporting code migration when needed.
  • Analyze and research new and existing products, procedures, processes within the IT space.
  • Identify innovative solutions to business issues.
  • Provide support to users and assist with troubleshooting application & business process issues.
  • Provide recommendations around how to leverage the IT systems to improve operational efficiencies
  • Guides others in resolving complex issues in the specialized area based on existing solutions and procedures
  • Serves as an expert in multiple disciplines
  • Serves as a resource for best practices/quality on the teams or projects
  • Often leads the work of project teams; may formally train junior staff.
  • Works independently or in teams as required
  • Work flexible schedule as necessary including co-ordinating with onsite-offsite business and development teams

Business Skills

  • Ability to analyze and clearly document workflows and business processes.
  • Proficient at developing and executing business process-specific test scenarios.
  • Strong analytical abilities.
  • Capable of planning and organizing work and processes in a continuously moving support model.
  • Ability to work in a fast-paced environment coordinating with internal customers to help support and enhance business systems.

Project Management

  • Ability to create estimates and project plans to support the project delivery life cycle.
  • Capable of planning, tracking and coordinating efforts across project team members.
  • Experience managing projects and using project management applications (Microsoft Project, Service now, Jira, etc.).
  • Ability to manage/ self-direct multiple projects and meet predefined deadlines.
  • Demonstrated ability to work independently and in a team, environment including the ability to work collaboratively with internal team/business users.
  • Excellent communication, interpersonal, and strong adaptability skills.

Experience/Education

  • Bachelor's or Graduate's Degree in business, computer science, information systems, or information technology a nd a minimum of 5 years of related experience
  • Experience with Oracle Applications, Java, Agile, Cloud, and software.
  • Functional Analyst working with SQL, PL/SQL, XML, and REST API.
  • Demonstrated skill with scripting and interfaces.
  • Leadership and problem-solving skills.
  • Fluent in business process analysis and software development life cycles.
  • Can collaborate with others on tasks and projects.

What we offer:

  • Stable employment based on a permanent contract with very attractive salary
  • Engaging work in a multinational company
  • Opportunities for continuous education and professional development
  • Collaborative team environment in a rapidly growing company
  • Competitive financial compensation
  • Personal and professional growth opportunities
  • Stable company culture and a pleasant working atmosphere

Do you see yourself as our future colleague? If yes - send us your application

Arrow is an equal opportunity employer and is committed to creating a diverse working environment by providing equal employment opportunities for all qualified persons.

#LI-EB1

Location:PL-Gdansk, Poland (Aleja Grunwaldzka)Time Type:Full timeJob Category:Information Technology

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