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Global Travel Operations Partner
3 miesięcy temu
DISCOVER your opportunity
What will your essential responsibilities include?
- Work in an organized manner, utilizing established procedures to meet or exceed predetermined performance standards while adhering to the agreement incorporated between the Travel Management Company ('TMC') and the client.
- Build & maintain relationships with country level travel support and bookers. Supporting them with questions on policy, online booking tool & any travel management company queries.
- Manage the global Travel Service mailbox providing solutions to any issues using supplier and internal contacts as necessary.
- Work with other AXA XL teams (i.e. Workplace, Technology, Legal, Procurement, Data Privacy, HR) to ensure travel tools are following entity wide rules and conditions.
- Oversee the Global travel programs system and travel tools (implementation and management)
- Identify and propose new tools to enhance the travel program and user experience.
- Take responsibility for the travel programs security requirements in partnership with operational resilience and Physical Security teams.
- Support the Crisis Plan management, Travel Alerts, vendor updates, general information etc.
- Take ownership for the Online booking tool assisting with technical questions & ad hoc training.
- Run the travel reporting program using external and internal resource to deliver key information to stakeholders.
- Support financial and carbon budgeting for travel program.
- Support Business plan initiatives and miscellaneous projects.
- Maintain relationships with suppliers & ensure our targets are being met to maintain existing corporate deals.
- Prepare travel related updates to be communicated to the business.
- Effectively work and communicate with all departments within our TMC to fulfil AXA XL requirements in a prompt and efficient manner.
You will report to the Senior Global Travel Director
SHARE your talent
We're looking for someone who has these abilities and skills:
- History of working in a Global travel environment with extensive knowledge of systems and processes.
- Experience of successfully engaging management and groups of technical and non-technical stakeholders.
- Implementation and working knowledge travel tools.
- Familiarity with travel sustainability
- Experience of managing business change
- Able to demonstrate management skills including project management, financial management, change management and facilitation.
- Excellent communication skills with a capacity to present, discuss and explain issues coherently and logically both in writing and verbally.
- Ability to cope in a technically complex and fast-changing environment, and to respond calmly and rationally to changing aspirations in a deadline-driven situation.
- Effective planning and organizing skills including the ability to manage several work streams simultaneously.
- Determination and focus to drive projects through to implementation.
- Good influencing and persuasion skills with the ability to enthuse and inspire multidisciplinary teams and build successful relationships at all levels.
- Good collaborator, driven and able to work on own initiative.
- Computer literate, able to use a wide range of common Office software including quickly and efficiently Word, Excel, Project, and Power Point).
- Clear decision-making ability with the facility to judge complex situations and assess when to escalate issues.
- Ability to balance conflicting and changing demands through prioritisation and a pragmatic approach.
FIND your future
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.
How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
Learn more at
Inclusion & Diversity
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.
At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It's about helping one another — and our business — to move forward and succeed.
- Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe
- Robust support for Flexible Working Arrangements
- Enhanced family friendly leave benefits
- Named to the Diversity Best Practices Index
- Signatory to the UK Women in Finance Charter
Learn more at AXA XL is an Equal Opportunity Employer.
Sustainability
At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
Our Pillars:
- Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We're committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
- Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
- Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
- AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving
For more information, please see