Staff Software Engineer- Data Platform

4 tygodni temu

Kraków, Lesser Poland Zendesk Pełny etat

By clicking "Apply Now," I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk's Candidate Privacy Notice.


Job Description

Zendesk is seeking a Staff Data Engineer to join The Data Platform team. The team is responsible for implementing a globally distributed system that uses powerful cloud technologies that span Amazon Web Services. Our goal is to help 170,000+ global businesses truly understand customer interactions at depths never thought possible until now.

As a Senior Data Engineer on Foundation Analytics, you will be responsible for building many key parts of the foundation data services platform including next generation reporting and analytics. Working closely with your team members to craft, develop and deliver reporting products for our customers and high quality software projects on time.

Data is at the heart of Zendesk's business This is an autonomous role that can have a huge impact across all of the Zendesk product family

What you'll be doing
  • Publish well written and tested code to production
  • Participate in designing and developing key features and functionality of our data platform
  • Investigate production issues and fine-tune our data pipelines
  • Continually improve data pipelines for high efficiency, throughput and quality of data
  • Build a platform that will be the foundation for our customer facing reporting features, our machine learning initiatives, and internal product analytics
  • Collaborate with team members on researching and brainstorming different solutions for technical challenges we face
  • Solve sophisticated problems with passion and technical leadership. helping to discover solutions to sophisticated problems
  • Develop standard methodologies and mentor others to help make technical decisions on projects
What you bring to the role

Basic Qualifications:

  • 7+ years of software development/data engineering experience with 3+ years of hands-on experience of building scalable data platforms and/or reliable data pipelines
  • Java, Python, Scala (proficient in at least one)
  • Developer skills; demonstrating a strong passion to design scalable and fault-tolerant software systems
  • Experience with AWS or related cloud technologies
  • Experience in developing and operating high volume, high availability environments
  • Working understanding of Kubernetes' infrastructure and security best practices
  • Ability to work optimally in a multifaceted, occasionally interrupt driven environment that includes geographically spread teams and customers
  • Solid working understanding in Data Modeling
  • Proven track record with cloud and data related technologies.
Preferred Qualifications:
  • Experience writing ETL jobs to help address various data engineering challenges
  • Strong understanding of Build tools and Deployment tools
  • Familiarity with Kafka, Flink, Spark frameworks with validated understanding of at least one job scheduling tool: Airflow, Celery, AWS Step functions
Tech Stack
  • Our data pipelines are written in Java and Python based software stacks
  • We use many open source technologies, including: Spark, Flink, Hudi, Airflow
  • Our software runs on AWS services like EMR and in Kubernetes, and integrates with AWS services S3, Athena, and Glue for data access.



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The Poland annualized base salary range for this position is zł272,000.00-zł408, Please note that while the salary range represents the minimum and maximum base salary rate for this position, the actual compensation offered will be based on job related capabilities, applicable experience, and other relevant factors. This position may also be eligible for bonus, benefits, or related incentives that will be communicated during the offer stage.

About Zendesk - Champions of Customer Service

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide have the flexibility to choose where they work. The fact is, we know great work happens anywhere. Whether you're collaborating from your home office, a Zendesk workspace, or the kitchen table, you're part of one team at Zendesk.

Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.

Zendesk crée des logiciels pour de meilleures relations avec les clients. Nous donnons aux organisations le pouvoir d'améliorer l'engagement envers leurs clients et de mieux les comprendre. Les produits de Zendesk sont faciles à utiliser et à implémenter. Ils donnent à nos clients la souplesse d'agir rapidement, la possibilité de se concentrer sur l'innovation et de suivre la croissance de l'entreprise.

Plus de clients payants utilisent les produits Zendesk dans plus de 150 pays et territoires. Situé à San Francisco, Zendesk est actif aux États-Unis, en Europe, en Asie, en Australie, et en Amérique du Sud.

Vous êtes curieux à propos de notre implication dans la communauté? Découvrez la fondation Zendesk Neighbor Foundation pour en apprendre plus et comprendre notre contribution dans nos communautés.

Zendesk est un employeur promouvant l'égalité des chances d'emploi et nous sommes fiers de nos efforts continus pour favoriser la diversité globale, l'équité et l'inclusion en milieu de travail. Les décisions d'embauche sont prises selon des critères professionnels sans égards à la race, l'origine ethnique, la couleur, la religion, le genre, l'orientation sexuelle, l'identité de genre, le statut d'état civil, l'âge, l'information génétique, le pays d'origine, les handicaps, le statut de militaire ou de vétéran ou d'autres classifications protégées par la loi applicable.

En soumettant votre application, vous acceptez que Zendesk puisse collecter vos données personnelles pour le recrutement, la planification mondiale de l'organisation et des usages connexes. L'Avis de confidentialité du Candidat Zendesk explique quelles informations personnelles Zendesk peut traiter, où Zendesk peut traiter ces informations personnelles, ses raisons pour traiter ces informations personnelles et les droits que vous pouvez exercer quant à l'utilisation de Zendesk de vos informations personnelles.

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