Customer Support
1 miesiąc temu
The Offer
- Development opportunities
- Support with relocation.
- Private medical care, insurance
- MyBenefit cafeteria
The Job
As a Customer Service Advisor, you will be the first point of contact for the customer, responding to the various incoming requests, solving the emerging issues and you will be responsible for the following:
- Provide assistance via telephone, e-mail, chat and social media regarding the platform
- Listen carefully and understand customer needs
- Building a good relationship with the customer
- Participate in activities and meetings to improve service quality and customer satisfaction
Product: Device that is used to process cashless payments
The Profile
- Knowledge of German at a strong B2 or C1 level English at a communicative level for internal communication and operation of systems
- Excellent interpersonal and multi-tasking skills
- Experience in telephone customer service or similar work experience.
- Excellent computer and MS Office skills
The Employer
Our client is a Multi-Lingual recruitment company based in Copenhagen, Denmark, and Sliema, Malta. Our client is specialized in recruiting Scandinavians, Dutch, German, and Finnish to various positions around Europe. The core of the company is our mission to help people get a great job abroad and to feel safe in their transition to a life in a new country.
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